Workplace Services Coordinator

K2 Services•New York, NY
•$26 - $30•Onsite

About The Position

Opensity Solutions is seeking a hospitality-focused Workplace Services Coordinator to support the daily workplace experience at our client's midtown New York office. This onsite position combines high-touch corporate hospitality, administrative and calendar coordination, meeting support, and hands-on workplace operations. The ideal candidate will work independently, exercise sound judgment, anticipate needs, and follow requests through to resolution in a busy, high-visibility environment. This position bridges traditional front-of-house service and workplace coordination. While it is not a full Office Manager role, it requires ownership of daily service delivery beyond reception alone.

Requirements

  • Experience in corporate hospitality, workplace experience, executive reception, meeting services, or a comparable high-touch professional environment.
  • Demonstrated administrative and calendar management experience, including scheduling meetings and coordinating changing priorities.
  • Ability to independently manage daily operations, exercise sound judgment, resolve routine issues, and take ownership through completion.
  • Experience supporting conference rooms, catering, events, guest registration, and meeting logistics.
  • Strong written and verbal communication skills, with confidence interacting with employees, visitors, vendors, and senior leadership.
  • Proficiency with Microsoft Outlook, Teams, Word, and Excel, with the ability to quickly learn visitor-management, room-booking, and service-ticketing platforms.
  • Ability to remain composed, organized, and service-focused in a fast-paced environment with competing priorities.
  • Reliability, discretion, attention to detail, and sound judgment regarding when to act independently or escalate concerns.

Nice To Haves

  • Approximately 2–4 years of relevant experience in corporate hospitality, workplace coordination, administration, or office operations.
  • Experience with visitor-management systems, conference-room scheduling platforms, facilities ticketing, or building-access systems.
  • Experience supporting executive-level meetings, high-volume events, vendor coordination, and basic audiovisual troubleshooting.
  • Additional office services or facilities experience that complements a strong hospitality and administrative background.

Responsibilities

  • Deliver an elevated, welcoming, and service-oriented experience for employees, visitors, vendors, and senior leaders. Manage guest arrivals, registration, badges, and visitor communications.
  • Coordinate meeting and conference-room readiness, including room scheduling, calendar management, setups, refreshments, catering, guest lists, and last-minute changes.
  • Provide administrative support, including maintaining calendars, coordinating appointments, preparing communications, updating trackers, and maintaining accurate records.
  • Work with catering providers, vendors, building management, Facilities, IT, and security to ensure timely service and issue resolution.
  • Check conference-room technology and audiovisual equipment for readiness. Troubleshoot routine issues and engage IT support when necessary.
  • Monitor workplace conditions, office presentation, supplies, pantries, deliveries, and inventory. Anticipate replenishment and service needs.
  • Track facilities and workplace service requests, vendor visits, building access, and outstanding issues through completion.
  • Support onsite meetings, employee engagement activities, events, and executive visits, including hospitality and logistical coordination.
  • Manage competing priorities, communicate updates, resolve routine issues independently, and escalate appropriately while maintaining service standards.
  • Assist with office moves, seating arrangements, workplace communications, and other evolving onsite needs.
  • Coordinate periodically with the East Brunswick, NJ team to support shared workplace standards and operational needs.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid Time Off (PTO)
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