Workplace Coordinator

Turner & Townsend • New York, NY

1d • Onsite

About The Position

Turner & Townsend is seeking a personable, proactive, and detail-oriented Workplace Coordinator to oversee the day-to-day experience of its New York office. The role combines front-of-house hospitality, office and facilities management, and administrative support to leadership, with a focus on client-facing excellence. Reporting to the Client Services team, the coordinator helps ensure the office reflects the company’s brand, supports client engagement, and operates smoothly.

The position serves as the first point of contact for clients, guests, and employees and maintains a polished, welcoming office. It coordinates meeting spaces, catering, refreshments, facilities services, supplies, mail, deliveries, and office logistics. It also supports administrative tasks as approved by line management, such as scheduling meetings, coordinating travel, creating purchase orders, and preparing expense reports.

The coordinator manages Day One onboarding and office-related support for new hires, including workstation and access preparation, orientations, and coordination with Human Resources, IT, and hiring managers. The role also supports office security, internal events, employee engagement, health and safety, emergency preparedness, and improvements to workplace operations and the employee and client experience.

The role requires front desk coverage and an in-office presence Monday through Friday, from 8:30 a.m. to 5:30 p.m. SOX control responsibilities may apply. The stated annual base salary range is $80,000–$90,000.

Requirements

• Bachelor’s degree preferred, or an equivalent combination of education and relevant work experience.
• At least 3 years of experience in workplace coordination, office management, facilities management, executive support, hospitality, or a related field.
• Exceptional customer service and interpersonal skills, with a professional, polished demeanor.
• Strong organizational and multitasking abilities, including prioritizing competing demands in a fast-paced environment.
• Ability to work independently, exercise sound judgment, and maintain confidentiality.
• Excellent verbal and written communication skills.
• High attention to detail and commitment to a high-quality workplace and guest experience.
• Proactive, solution-oriented approach and ability to anticipate needs and resolve issues efficiently.
• Experience coordinating vendors, facilities services, office maintenance, and workplace operations.
• Ability to lift and move office supplies, packages, and catering deliveries weighing up to 25 lbs. as needed.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
• Familiarity with expense reporting, purchase order creation, and invoice processing.
• Front desk coverage and an in-office presence Monday through Friday, 8:30 a.m. to 5:30 p.m.
• Adherence to SOX control responsibilities where applicable.

Nice To Haves

• Experience with Microsoft Dynamics 365 or similar ERP/business management systems.
• Experience with calendar management and meeting scheduling platforms such as Outlook.
• Experience using visitor management, room reservation, and workplace management systems.

Responsibilities

• Welcome and host clients, guests, and employees as the first point of contact.
• Maintain a polished, welcoming, and client-ready office environment.
• Coordinate meeting room setup and ensure spaces are prepared for internal and client-facing meetings.
• Oversee catering, refreshments, and hospitality services for meetings, events, and client visits.
• Anticipate workplace and guest needs to provide a strong employee and client experience.
• Coordinate office facilities maintenance, including vendors, repairs, cleanliness, and organization.
• Maintain the kitchen, meeting rooms, common areas, executive offices, and overall office presentation.
• Manage kitchen and pantry upkeep, including dishwashing, counters, pantry inventory, beverage machines, milk inventory, and labeling and removal of employee food items.
• Manage inventory of office, kitchen, and restroom supplies.
• Liaise with building management and service providers regarding maintenance.
• Provide administrative support as approved by line management, potentially including meeting scheduling, travel coordination, purchase order creation, and expense reports.
• Manage conference room operations, scheduling, setup, and supplies.
• Support preparation and logistics for client meetings, pitches, and events.
• Manage mail, deliveries, office logistics, conference room scheduling, and meeting space utilization.
• Coordinate Day One onboarding and prepare workstations, technology access, ID badges, building credentials, and office supplies for new employees.
• Conduct office orientations and workplace tours, and introduce new employees to key personnel.
• Partner with Human Resources, IT, and hiring managers to complete onboarding requirements before start dates.
• Serve as the primary contact for new hires’ office-related questions and onboarding support.
• Maintain office security through visitor registration, access badges, and guest management procedures.
• Support internal events, employee engagement programs, team activities, and culture initiatives.
• Improve office operations, workplace processes, and the employee and client experience.
• Support health, safety, and emergency preparedness procedures with building management and internal stakeholders.
• Provide front desk coverage and maintain an in-office presence Monday through Friday.

Benefits

• A healthy, productive, and flexible working environment that respects work-life balance.
• An inclusive workplace where employees have the opportunity and voice to affect change.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level