Workplace Coordinator

Turner & Townsend • New York, NY

13h • $80,000 - $90,000 • Onsite

About The Position

We are seeking a highly personable, proactive, and detail-oriented Workplace Coordinator to oversee the day-to-day experience of our New York office. This role blends front-of-house hospitality, office management, and administrative support to leadership, with a strong focus on supporting client-facing excellence. Reporting to the Client Services team, this position plays a key role in ensuring the office environment reflects our brand, supports client engagement, and operates seamlessly.

Requirements

• Bachelor's degree preferred, or equivalent combination of education and relevant work experience.
• 3+ years of experience in workplace coordination, office management, facilities management, executive support, hospitality, or a related field.
• Exceptional customer service and interpersonal skills with a professional, polished demeanor.
• Strong organizational and multitasking abilities, with the ability to prioritize competing demands in a fast-paced environment.
• Demonstrated ability to work independently, exercise sound judgment, and maintain confidentiality.
• Excellent verbal and written communication skills.
• High attention to detail and commitment to delivering a best-in-class workplace and guest experience.
• Proactive, solution-oriented mindset with the ability to anticipate needs and resolve issues efficiently.
• Experience coordinating vendors, facilities services, office maintenance, and workplace operations.
• Ability to lift and move office supplies, packages, and catering deliveries up to 25 lbs. as needed.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
• Experience with calendar management and meeting scheduling platforms such as Outlook.
• Familiarity with expense reporting, purchase order creation, and invoice processing.

Nice To Haves

• Experience with Microsoft Dynamics 365 or similar ERP/business management systems preferred.
• Experience using visitor management, room reservation, and workplace management systems is a plus.

Responsibilities

• Serve as the first point of contact, welcoming and hosting clients, guests, and employees with professionalism and warmth.
• Maintain a polished, welcoming, and client-ready office environment.
• Coordinate meeting room setup and ensure spaces are prepared for internal and client-facing meetings.
• Oversee catering, refreshments, and hospitality services for meetings, events, and client visits.
• Anticipate workplace and guest needs to deliver an exceptional employee and client experience.
• Own the coordination and execution of office facilities maintenance (vendors, repairs, cleanliness, organization).
• Ensure office upkeep, including kitchen, meeting rooms, common areas, and executive offices.
• Manage inventory of milk - remove and replace any expired items. Ensure all employee items are labeled with their names and dates. Any items left for over a week must be thrown out on a weekly basis.
• Manage inventory for closet office, kitchen, and restroom supplies.
• Liaise with building management and service providers on any maintenance items.
• Maintain cleanliness standards and overall presentation throughout the office.
• Provide administrative as approved by line management. This may include (scheduling meetings, coordinating travel, PO creation and expense reports).
• Manage conference room operations, including by not limited to, schedule coordination, set-up, supplies, etc.
• Support internal preparation and logistics for client meetings, pitches, and events.
• Manage mail, deliveries, office logistics, conference room scheduling, and meeting space utilization.
• Coordinate Day One onboarding, ensuring a seamless new hire experience.
• Prepare workstations, technology access, ID badges, building credentials, and office supplies for new employees.
• Conduct office orientations, workplace tours, and introductions to key personnel.
• Partner with Human Resources, IT, and hiring managers to complete onboarding requirements before start dates.
• Serve as the primary contact for new hire office-related questions and support throughout onboarding.
• Maintain office security, including visitor registration, access badges, and guest management procedures.
• Support internal events, employee engagement programs, team activities, and culture initiatives.
• Drive improvements to office operations, workplace processes, and the overall employee and client experience.
• Support health, safety, and emergency preparedness procedures in collaboration with building management and internal stakeholders.

Benefits

• We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree