Manager - Corporate Card and Travel
About The Position
The Manager - Corporate Card and Travel manages American University's Corporate Card, Travel, and Rewards Card programs. The role is responsible for program administration, support, training, reporting, and compliance with University policies. It provides policy interpretation and guidance, audits and analyzes transactions, and supports University staff, faculty, and students. The position oversees program operations and controls, supports cardholders and travelers, manages vendor relationships and travel systems, and maintains program documentation. It also identifies opportunities to improve efficiency, strengthen controls, and enhance the user and traveler experience. The position currently supervises a part-time student, with the potential to hire a full-time assistant, and may take on additional duties as directed by the Director of Procurement and Associate VP, Financial Operations. Occasional travel is required.
Requirements
- Bachelor's degree.
- 2–4 years of relevant experience.
- Occasional travel is required.
Nice To Haves
- Master's degree or equivalent.
- 3–5 years of relevant experience.
Responsibilities
- Oversee and administer the University's Corporate Card Program in alignment with University policies and financial controls.
- Interpret and explain University policies and procedures for card usage and expense management.
- Conduct requested transaction reconciliations, audits, and analyses; identify discrepancies and risks and recommend corrective actions.
- Monitor program activity and prepare reports for leadership.
- Support cardholders, approvers, and administrative staff with card issuance and closure, reconciliations, spend limits, disputes, lost or stolen cards, troubleshooting, and discrepancies.
- Provide training, materials, and communications on card usage, policy updates, and best practices.
- Maintain Corporate Card policies, procedures, user guides, and other program documentation.
- Identify opportunities to improve Corporate Card program efficiency, controls, and user experience.
- Oversee and administer the University's Travel Program in alignment with University goals, budgetary controls, and policy requirements.
- Interpret and explain University travel policies and procedures.
- Manage relationships with travel management companies, airlines, hotels, and expense-tool providers, including negotiation, performance monitoring, and service optimization.
- Support travelers, approvers, and administrative staff with travel inquiries.
- Oversee travel booking and expense systems, including configuration, functionality, and integration with financial systems.
- Provide training, materials, and communications on travel policies, tools, and best practices.
- Maintain Travel Program policies, procedures, user guides, and other program documentation.
- Identify opportunities to improve Travel Program efficiency, controls, and traveler experience.
- Oversee and administer the University's Rewards Card Program in accordance with University policies and procedures.
- Support administrators by explaining Rewards Card options, requirements, and constraints.
- Report Rewards Card Program activity to Accounting and ensure reporting requirements are met.
- Perform additional duties as directed by the Director of Procurement and Associate VP, Financial Operations.
- Supervise a part-time student and potentially hire a full-time assistant.
Benefits
- Competitive benefits package; specific benefit options are not listed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
