Manager Computer Hardware

McLaren Health Care • Mount Clemens, MI

29d

About The Position

The Manager Computer Hardware leads a team responsible for delivering PC endpoint capabilities across the McLaren enterprise. The role is accountable for dependable service delivery, successful project delivery, financial health, process development and improvement, short- and long-term strategies, and relationship management for the technology service areas.

The manager oversees IT endpoint device services, including hardware and software asset installation, maintenance, and inventory management. They manage budgets and projects within their service areas, collaborate with process teams to improve dependability and efficiency, and work with cross-functional IT teams to design, develop, and integrate processes and procedures using best practices and industry-standard frameworks. The role also provides strategic planning and management for endpoint technologies to improve end-user experiences and applies knowledge of McLaren Health Care strategies, offerings, and technologies to identify solution opportunities.

Requirements

• High school diploma or GED and eight years of work experience in information technology within a healthcare organization, plus three years of experience managing an IT team and projects with influence of senior-level management and key stakeholders; OR a bachelor's degree from an accredited college or university and five years of work experience in information technology within a healthcare organization, plus two years of experience managing an IT team and projects with influence of senior-level management and key stakeholders.

Nice To Haves

• A bachelor's degree in computer science, information systems, business administration, or another related field is preferred.

Responsibilities

• Manage delivery of IT endpoint device services, including installation, maintenance, and inventory management of hardware and software assets.
• Manage and reconcile IT budgets within technology service areas.
• Manage project delivery within technology service areas, meeting time, schedule, and quality commitments.
• Collaborate with process teams to create and improve processes that contribute to dependable and efficient technology services.
• Interact with cross-functional IT teams to help design, develop, and integrate IT processes and procedures using best practices and industry-standard frameworks.
• Provide strategic planning and management for endpoint technologies to improve end-user experiences.
• Understand McLaren Health Care strategies, offerings, and technologies and apply that knowledge to identify solution opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED