Manager, Compliance Monitoring

City of Ocala•Fl 34471, FL

11h

About The Position

This is a supervisory, administrative, and technical position managing the City's Water Quality Laboratory, Industrial Pretreatment Program, Fats, Oils, & Grease (FOG) Program, and Potable Water Wellfield Protection (PWWP) Program. The manager oversees and trains front-line supervisors, laboratory operations, field personnel, water-quality data collection and analysis, environmental research, public relations, customer abatement training, and communication with regulatory agencies. The position reports to the Department Director or designee. The role is responsible for personnel supervision and development; laboratory and regulatory compliance, including NELAP certification; sampling, permitting, inspections, investigations, and enforcement; technical support to other Water and Sewer divisions; the Laboratory Information Management System (LIMS); quality assurance and quality control; and review of environmental legislation and regulations. With Director approval, the manager develops and implements the division's annual budget, monitors compliance and contractor payments, and procures equipment and services. The position also works with commercial and industrial customers and the public on wastewater and water-quality matters, provides information and presentations, and coordinates customer water-quality visits and complaint responses. The position requires a high school diploma or GED, a four-year college degree or equivalent experience in a related field, and documented coursework of at least 16 college semester hours in chemistry and four in microbiology. The position requires three years of related management experience or an equivalent combination of education and experience in water and wastewater analyses, and the ability to meet NELAC Technical Director criteria established by the Department of Health. The posting also lists a minimum of three years of laboratory experience in water and wastewater analyses and three years of supervisory experience. A valid Florida driver's license with an acceptable driving record is required. The employee must reside within 45 minutes of City Hall in Ocala, Florida. The position directly supervises two employees and may indirectly supervise six. It involves frequent major decision-making, strategic and operational management, regular public contact, and regular use of complex equipment and specialized software. Physical activities include regularly standing, walking, sitting, handling objects, and continuously talking or hearing; occasional reaching, stooping, kneeling, crouching, crawling, tasting, or smelling; and occasional lifting or moving of up to 25 pounds. The role regularly involves outdoor weather conditions and frequently involves potential exposure to toxic or caustic chemicals.

Requirements

High school diploma or GED.
Four-year college degree or equivalent experience resulting in broad knowledge of a related field, such as chemistry, microbiology, environmental engineering, marketing, business administration, or agriculture.
At least 16 college semester hours in chemistry and four college semester hours in microbiology.
Three years of related management experience, or an equivalent combination of education and experience in water and wastewater analyses.
Three years of laboratory experience in water and wastewater analyses, as specified in the additional information.
Three years of supervisory experience, as specified in the additional information.
Ability to meet NELAC Technical Director criteria set forth by the Department of Health.
Valid Florida driver's license with an acceptable driving record.
Residence within 45 minutes of City Hall, 110 SE Watula Ave., Ocala, FL 34471.
Strong working knowledge of state and federal regulatory requirements for laboratory operations, industrial pretreatment, and water and wastewater treatment facilities, including the Clean Water Act, Safe Drinking Water Act, and Resource Conservation and Recovery Act.
Strong working knowledge of industrial pretreatment programs and ordinances; water-quality sampling and laboratory testing methods; evaluation of sampling data and routine laboratory analysis; LIMS; and the NELAC/TNI Quality System.
Knowledge of ecology, bacteriology, and chemistry.
Ability to follow oral and written instructions; strong organizational skills; ability to formulate and interpret detailed logs and graphs; clear and courteous communication; and ability to remain calm in stressful situations.
Strong working knowledge of Microsoft Office software, including Excel, Access, Word, and Outlook, or similar software suite packages.
Ability to read, analyze, and understand complex documents; respond effectively to sensitive inquiries or complaints; apply advanced mathematical concepts; define problems, collect data, establish facts, and draw valid conclusions; and interpret technical instructions involving mathematical or diagram forms and abstract and concrete variables.

Nice To Haves

Five years of laboratory management experience.
Two years of experience administering a LIMS program.
Three years of experience as an Industrial Pretreatment Coordinator.
FDEP Wastewater or Water License.
FIPA or FWPCOA “A” Industrial Pretreatment License.
FOG I Management Certification.

Responsibilities

Plan and coordinate Compliance Monitoring Division personnel and oversee, supervise, and direct laboratory operations.
Prioritize laboratory services, with first priority given to permit and regulatory requirements, and ensure the laboratory maintains NELAP certification.
Organize sample-collection schedules and sampling plans; direct investigations and monitoring of potential or identified noncompliant sewer discharges and other water-quality issues.
Coordinate commercial and industrial site inspections and wastewater-discharge sampling and analysis.
Develop and train front-line supervisors; adjust work, staffing, and operations as needed; recruit and select staff; evaluate performance; and provide staff education and training.
Provide water-quality data and laboratory support to other Water and Sewer divisions.
Administer the Laboratory Information Management System (LIMS), the laboratory quality assurance/quality control program, and monitoring of contract laboratory analytical services.
Review industrial wastewater discharge permit applications, research permitting, propose permit limits or monitoring requirements, prepare new permits and renewals, inspect industrial users, write inspection reports, and approve industrial user discharges.
Enforce the sewer use ordinance through preparation and collection of evidence, and develop and maintain the commercial/industrial database.
Assess environmental quality impacts and compliance with regulatory permits; conduct Local Limits evaluations; and prepare the annual Consumer Confidence Report.
Review commercial building and site plans for compliance with City ordinances and communicate with water and wastewater treatment plant operational staff about state regulatory compliance.
Review proposed national, state, and local legislation and regulations; provide expert evaluation and recommendations to the Director; and assist with implementation.
With Director approval, develop and implement the division's annual budget; monitor budget compliance and contractor payments; research budget needs; authorize spending within the approved budget; evaluate bids and proposals; and prepare requisitions.
Educate commercial and industrial customers about reducing over-strength sewage flows; communicate compliance status; and maintain good public relations for the division.
Interface with regulatory agencies, City consultants, commercial account personnel and engineers, other departments, and the public; visit industries and deliver presentations.
Develop informational materials such as tables, graphs, and brochures; coordinate customer water-quality visits, tests, and complaint responses; and advise the public on water-quality and environmental issues.
Perform other related duties as required or assigned.