Compliance Monitoring Specialist

Equus•San Antonio, TX
•Onsite

About The Position

Conduct scheduled and unannounced on-site compliance monitoring visits within the assigned geographic region. Perform file and documentation reviews to verify compliance with program requirements, policies, and regulations. Interview program contractors, staff, and participants to validate accuracy, compliance, and operational practices. Collect, review, and analyze monitoring data to assess risk levels, identify trends or inconsistencies, and evaluate adherence to regulatory requirements. Evaluate personal, demographic, and company data for eligibility and status verification. Verify, research, and respond to reports or complaints submitted by program participants, contractors, or the public. Identify compliance deficiencies and determine appropriate corrective actions, follow-up activities, or referrals for further investigation. Document monitoring activities, findings, and outcomes in required state or internal compliance systems. Prepare weekly, monthly, and quarterly reports to support leadership decision-making. Maintain organized monitoring files and ensure documentation meets audit and record retention requirements. Travel frequently within the Alamo Region (Bexar County and surrounding counties). Perform other related duties as assigned.

Requirements

  • Bachelor’s degree, or four (4) years of progressively responsible experience in compliance monitoring, auditing, program oversight, or regulatory enforcement.
  • Equivalent combination of education and experience may be considered.
  • Two years’ experience in compliance, with 4 or more preferred in compliance monitoring, auditing, program oversight, or regulatory compliance preferred.
  • Must possess and maintain a valid driver’s license and be able to travel within the assigned service area as required to perform job duties.
  • Knowledge of compliance monitoring, auditing, or regulatory oversight principles.
  • Ability to interpret and apply regulations, policies, and procedural guidelines.
  • Strong analytical, organizational, and problem-solving skills.
  • Effective interview and communication skills.
  • Ability to work independently and manage multiple priorities.
  • Proficiency in Microsoft Office and data tracking systems.
  • Ability to handle confidential or sensitive information with discretion.

Responsibilities

  • Conduct scheduled and unannounced on-site compliance monitoring visits within the assigned geographic region.
  • Perform file and documentation reviews to verify compliance with program requirements, policies, and regulations.
  • Interview program contractors, staff, and participants to validate accuracy, compliance, and operational practices.
  • Collect, review, and analyze monitoring data to assess risk levels, identify trends or inconsistencies, and evaluate adherence to regulatory requirements.
  • Evaluate personal, demographic, and company data for eligibility and status verification.
  • Verify, research, and respond to reports or complaints submitted by program participants, contractors, or the public.
  • Identify compliance deficiencies and determine appropriate corrective actions, follow-up activities, or referrals for further investigation.
  • Document monitoring activities, findings, and outcomes in required state or internal compliance systems.
  • Prepare weekly, monthly, and quarterly reports to support leadership decision-making.
  • Maintain organized monitoring files and ensure documentation meets audit and record retention requirements.
  • Travel frequently within the Alamo Region (Bexar County and surrounding counties).
  • Perform other related duties as assigned.
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