Conduct scheduled and unannounced on-site compliance monitoring visits within the assigned geographic region. Perform file and documentation reviews to verify compliance with program requirements, policies, and regulations. Interview program contractors, staff, and participants to validate accuracy, compliance, and operational practices. Collect, review, and analyze monitoring data to assess risk levels, identify trends or inconsistencies, and evaluate adherence to regulatory requirements. Evaluate personal, demographic, and company data for eligibility and status verification. Verify, research, and respond to reports or complaints submitted by program participants, contractors, or the public. Identify compliance deficiencies and determine appropriate corrective actions, follow-up activities, or referrals for further investigation. Document monitoring activities, findings, and outcomes in required state or internal compliance systems. Prepare weekly, monthly, and quarterly reports to support leadership decision-making. Maintain organized monitoring files and ensure documentation meets audit and record retention requirements. Travel frequently within the Alamo Region (Bexar County and surrounding counties). Perform other related duties as assigned.
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Job Type
Full-time
Career Level
Mid Level