Compliance Monitoring Specialist

Equus•San Antonio, TX

About The Position

The Compliance Monitoring Specialist conducts compliance monitoring in the assigned geographic region, including scheduled and unannounced on-site visits. The role reviews files and documentation, interviews contractors, staff, and participants, and analyzes data to assess risk, identify trends, verify eligibility and status, and evaluate adherence to program requirements and regulations. The specialist investigates reports or complaints, identifies deficiencies, determines corrective actions or referrals, and records findings in required compliance systems. The position also prepares regular reports, maintains audit-ready monitoring files, and travels frequently within the Alamo Region, including Bexar County and surrounding counties.

Requirements

Bachelor’s degree, or four years of progressively responsible experience in compliance monitoring, auditing, program oversight, or regulatory enforcement; an equivalent combination of education and experience may be considered.
Two years of experience in compliance.
Valid driver’s license, maintained throughout employment, and ability to travel within the assigned service area as required.
Knowledge of compliance monitoring, auditing, or regulatory oversight principles.
Ability to interpret and apply regulations, policies, and procedural guidelines.
Strong analytical, organizational, and problem-solving skills.
Effective interview and communication skills.
Ability to work independently and manage multiple priorities.
Proficiency in Microsoft Office and data tracking systems.
Ability to handle confidential or sensitive information with discretion.

Nice To Haves

Four or more years of experience in compliance monitoring, auditing, program oversight, or regulatory compliance.

Responsibilities

Conduct scheduled and unannounced on-site compliance monitoring visits within the assigned geographic region.
Review files and documentation to verify compliance with program requirements, policies, and regulations.
Interview program contractors, staff, and participants to validate accuracy, compliance, and operational practices.
Collect, review, and analyze monitoring data to assess risk levels, identify trends or inconsistencies, and evaluate adherence to regulatory requirements.
Evaluate personal, demographic, and company data for eligibility and status verification.
Verify, research, and respond to reports or complaints submitted by program participants, contractors, or the public.
Identify compliance deficiencies and determine appropriate corrective actions, follow-up activities, or referrals for further investigation.
Document monitoring activities, findings, and outcomes in required state or internal compliance systems.
Prepare weekly, monthly, and quarterly reports to support leadership decision-making.
Maintain organized monitoring files and ensure documentation meets audit and record-retention requirements.
Travel frequently within the Alamo Region, including Bexar County and surrounding counties.
Perform other related duties as assigned.