Manager, Communications

Leading Edge • New York, NY

1d • Remote

About The Position

The Manager, Communications will develop and execute Leading Edge’s visual and social storytelling, shaping how the organization shows up across all our digital channels. Reporting to the Vice President, Marketing and Communications, this role will build a visual presence grounded in warmth, humanity, and thought leadership, serving as the organization’s visual expert, translating our brand into consistent, high-quality assets for teams across the organization. This is a pivotal moment for Leading Edge. As the organization expands its reach and impact, this role will help translate that momentum into stories and visuals that engage the full ecosystem, from frontline professionals to major funders. The Manager, Communications will partner closely with colleagues across the organization, balancing creative ambition with the discipline to deliver a high volume of work on time and on brand.

Requirements

• 5-7 years of relevant experience in communications, social media, or creative content, ideally within a nonprofit or mission-driven organization
• Demonstrated experience producing video and social content that builds an engaged audience, with a portfolio to show for it
• Experience managing paid social campaigns and budgets
• Working fluency with design tools such as Canva, and a strong appetite for AI-assisted design tools
• Exceptional written and verbal communication skills, with the ability to translate complex ideas into clear, compelling stories for diverse audiences
• Strong organizational and project management skills, including experience with tools such as Asana
• A pluralistic and inclusive approach to communications, attentive to the diversity of perspectives across the field and communities we serve
• Strong alignment with our mission and values, particularly regarding sector-wide talent, leadership, and workplace culture advancement
• U.S.-based and authorized to work in the United States

Nice To Haves

• Formal graphic design training is not required, but a sharp eye for brand consistency, layout, hierarchy, and quality is essential
• A confident, creative voice on social and video, with an instinct for what resonates with various audiences
• Fluent in AI-assisted design tools, with an interest in building mastery
• Organized and steady under pressure, able to manage competing deliverables from multiple departments at once
• A cross-functional partner who builds trust across teams
• Deeply curious: you track what is happening in social media, video, and the nonprofit sector, and bring those insights back to sharpen our work

Responsibilities

• Develop and execute a social media strategy across platforms that grows Leading Edge’s audience through storytelling, warmth, and thought leadership, consistent with Leading Edge’s existing brand guidelines
• Lead strategy and production for video content
• Produce and schedule social content and video for campaigns, conferences, and program launches
• Own paid social advertising, including budget management, targeting, and performance reporting
• Moderate social platforms and help manage the shared communications inbox
• Track and report on organic and paid social performance
• Serve as the organization’s primary expert in AI-assisted design, including Claude Design, translating brand guidelines into consistent, dynamic, on-brand visual assets such as event signage, social graphics, and presentation materials
• Build and maintain a brand toolkit (templates, prompt guidelines, style reference) that keeps design output on brand with minimal need for major revision
• Maintain reusable template libraries (e.g., Canva) for recurring campaign types
• Manage photo, video, and file assets
• Manage swag ordering, fulfillment, and inventory for events, campaigns, and staff needs
• Serve as the point of contact for design requests submitted through the department’s Asana intake process
• Fulfill routine design requests within defined turnaround expectations; flag ambiguous or brand-sensitive requests for review
• Exercise judgment on tool limits, knowing when AI-assisted design is sufficient and when a request needs an outsourced designer

Benefits

• 100% coverage for employees and 50% coverage for spouses and dependents for medical, dental, and vision
• Retirement matching
• Wellness benefits
• Ample flex time
• A three-month paid parental leave
• Generous professional development stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed