Manager, Communications

Snap Inc.•Los Angeles, CA

7d•$157,000 - $235,000•Hybrid

About The Position

The Comms Team is responsible for conveying Snap’s mission, vision and values to core audiences within our community, including Snapchatters, SPECS users, creators, developers, advertising partners, content partners, investors, policymakers, and Snap team members. We work across the company to tell compelling stories about Snap, our products, and the role they play in people’s lives. We’re looking for a Manager, Communications to join our team in Los Angeles. This person will be a versatile member of the Product Comms team, helping tell the story of Snapchat, SPECS, and other major product initiatives. This is a hands-on role for someone who likes to get into the details, move quickly, and jump in wherever needed to get the work done.

Requirements

Strong consumer and product communications instincts, with a track record of making technology relevant and interesting to broad audiences.
Strong media relationships and good judgment about what makes a compelling story.
Excellent written and verbal communication skills and the ability to distill complicated ideas into clear, memorable messages.
Creative, curious, and culturally aware, with an interest in technology, consumer behavior, and how products fit into people’s lives.
Deep understanding of cultural trends and relevance, with a strong ability to weave cultural moments and consumer behavior into compelling product narratives.
Comfortable working independently and moving quickly across multiple priorities in a fast-changing environment.
Strong cross-functional skills and experience working closely with Product, Marketing, Legal, Policy, and senior leaders.
Collaborative hands-on and low-ego mindset with proven experience building impactful relationships and executing strategic partner initiatives.
BS/BA degree or equivalent years of experience.
8+ years of professional experience in communications, public relations, product communications, or a related field, preferably within consumer technology, media, entertainment, or another fast-moving consumer business.

Responsibilities

Develop and execute communications strategies for major products, features, launches, and initiatives across Snapchat and SPECS.
Identify proactive stories that show how people use and experience our products, and help build broader understanding of what makes Snap distinctive.
Identify proactive stories and consumer-facing creative opportunities that show how people use and experience our products, and help build broader understanding of what makes Snap distinctive.
Translate complex technology and product updates into simple, compelling narratives for media, consumers, partners, and other audiences.
Build strong relationships with consumer, technology, business, and culture reporters and develop creative ways to earn attention beyond individual launches.
Partner closely with Product, Marketing, Partnerships, Policy, Legal, and other teams to develop coordinated campaigns and communications around major company priorities.
Draft messaging, Newsroom posts, FAQs, pitches, briefing materials, and other communications, and prepare executives and spokespeople for media and industry moments.
Move fluidly across priorities, including proactive storytelling, launches, partnerships, safety and other emerging issues where the team needs support.