Communications Manager

Nextdoor • Dallas, TX

5d • Hybrid

About The Position

As a Communications Manager reporting to the EVP of Communications, you will be an integral member of Nextdoor’s communications team, helping shape and amplify the company’s story across the U.S. and around the world. You’ll work across a broad range of communications disciplines—from media relations and executive communications to content, social media, internal communications, and events—bringing curiosity, sound judgment, and a hands-on approach to every project. This is a highly collaborative, cross functional role for a versatile communicator who enjoys moving between strategy and execution, and generating measurable results. You’ll help develop communications plans, draft media pitches and blog posts, support social storytelling, contribute to all-company meetings and internal initiatives, and identify new opportunities to engage our audiences. Your creativity, initiative, and ability to build strong relationships internally and externally will be essential to your success. At Nextdoor, we operate in an AI-first environment and expect every team member to actively use AI tools as part of their workflow. We also offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees.

Requirements

• Strong judgment and executive presence, including the ability to advise senior leaders, handle sensitive information, and navigate fast-moving situations with discretion
• A proactive, resourceful working style. You're comfortable in ambiguity, can juggle multiple priorities, and naturally move toward wherever the team needs the most help
• Exceptional writer and editor who can turn complex business, product, and technology topics into thought leadership bylines, executive social posts, and other external content that reads as clear and compelling, and not too corporate.
• Around 5-7 years of communications experience, with agency or agency-adjacent experience strongly preferred.
• Experience building communications strategies and managing projects from brief through execution and measurement
• A collaborative style and the ability to build trust quickly with partners across product, marketing, policy, legal, people, and other functions
• Practical fluency with AI tools and workflows, including using generative AI to support research, brainstorming, drafting, editing, audience adaptation, and communications planning, with sound judgment around accuracy, privacy, bias, confidentiality, and brand voice
• Comfort managing several stakeholders with competing timelines, and the instinct to drive a project forward rather than wait for direction
• Fluency with media monitoring and coverage reporting, and a point of view on what's worth measuring

Nice To Haves

• We're looking for a communications generalist who already operates like a more senior communicator, someone who can step into an ambiguous, fast-moving situation, ask the right questions, and start producing sharp work without needing a fully scoped brief.
• Direct experience supporting senior executives and developing communications for leadership, thought leadership, product launches, internal audiences, and external stakeholders is a plus
• Experience supporting communications for a public company, including earnings cycles, quiet periods, and disclosure-sensitive language, is a strong plus

Responsibilities

• Support leaders with talking points, presentations, remarks, internal updates, and other communications that bring the company’s priorities and perspective to life
• Identify opportunities and develop compelling narratives, bylines, speaking materials, and other communications that position Nextdoor and its leaders as voices on community, trust, technology, and the future of connection
• Partner with product, marketing, and cross-functional teams to translate product news and company priorities into clear, audience-focused messaging for launches, updates, and key moments
• Help plan and deliver all-company meetings, employee communications, leadership updates, change-management materials, and other initiatives that keep employees informed and engaged
• Contribute to media strategies, pitches, briefings, reactive communications, and other external moments that strengthen Nextdoor’s reputation
• Build and maintain media lists, pitch reporters directly, staff briefings, and track, report, and socialize coverage. Produce press kits, briefing books, and post-moment wrap-ups
• Build and manage communications plans, timelines, workflows, and measurement across multiple workstreams, ensuring the right audiences receive the right message at the right time
• Develop strong relationships across the company, gather insights from subject-matter experts, and bring clarity and momentum to communications projects from strategy through execution
• Move fluidly across communications disciplines and workflows, bringing sound judgment, strong writing, organization, and initiative to whatever the team and business need most

Benefits

• variety of health plans, including a 100% covered employee-only plan option
• OneMedical membership for concierge care

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed