Manager - Clinical Support Services
About The Position
This position works under the direct supervision of the Supply Chain Director and in collaboration with medical center Perioperative Services and Procedural leadership. It has on-site business operational responsibilities supporting patient care in the Operating Room, Cath Lab, IR, GI Endoscopy, and CSPD through daily supply chain duties. The role advances inventory management strategies for consignment and network-owned physician preference item (PPI) implants and manages annual target inventory and budgets in the multimillion-dollar range. Responsibilities include regulatory compliance for recalls, warranty management, and bone and tissue tracking; supplier performance management; coordination with Supply Chain Shared Services, including Contracting and Purchasing; and partnering with clinical teams on physician engagement and utilization management. The manager provides project management for operational improvements, including conversions and Source to Settle (S2S) optimization, recruits and develops assigned staff, supports department operations and procedures, and completes employee evaluations. The role is responsible for ensuring departmental inventory budgets meet or exceed industry benchmarks.
Requirements
- Bachelor's degree required.
- Three years of Surgical Technician or Supply Chain Leadership experience required.
- Availability to flex as needed.
Nice To Haves
- Five years of Surgical Technician or Supply Chain Leadership experience preferred.
Responsibilities
- Manage annual target inventory and budgets in the multimillion-dollar range.
- Support patient care in the Operating Room, Cath Lab, IR, GI Endoscopy, and CSPD through daily supply chain operations, including management of consignment and network-owned PPI implants.
- Order inventory as applicable; identify low inventory levels; establish and maintain par levels for consigned and owned implant inventories.
- Manage distribution of inventory across appropriate facilities based on procedure volumes; rotate and identify implants that other HonorHealth facilities can use to maximize utilization based on procedural needs and surgeon preference.
- Report functional standards and management practices to Supply Chain Directors and the Vice President of Supply Chain.
- Manage analytics and inventory strategies for owned par-level and consignment inventories.
- Collaborate with Operating Room, Cath Lab, and IR teams to plan and implement activities that ensure appropriate inventory volumes and minimize implant spending.
- Supervise OR and Cath Lab inventory replenishment activities.
- Serve as a liaison for supplier performance management, escalations, triage, and troubleshooting.
- Manage department inventory budgets to industry benchmarks.
- Collaborate with Value Analysis teams to support inventory reductions before and after product conversions.
- Work with Supply Chain Directors to support compliance issues and regulatory standards governed by hospital policies and procedures.
- Support regulatory compliance, including recalls, warranty management, and bone and tissue tracking.
- Coordinate with Supply Chain Shared Services functions, including Contracting and Purchasing.
- Partner with clinical teams on physician engagement and utilization management initiatives.
- Provide project management for operational improvements, including conversions and Source to Settle (S2S) optimization.
- Recruit and supervise assigned staff, support department operations and procedures, and complete employee evaluations.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
