Clinical Support Services Manager

Escambia Community Clin•Pensacola, FL

About The Position

Community Health Northwest Florida is seeking an experienced and motivated Clinical Support Services Manager to lead and oversee clinical support staff and help ensure efficient clinical operations and high-quality patient care. The role manages daily clinical workflows, patient flow, staffing, and coverage; supervises Medical Assistants and Licensed Practical Nurses; and supports clinical programs, quality initiatives, and other organizational activities. The ideal candidate has strong clinical knowledge, leadership and communication skills, and is organized and dependable in a fast-paced healthcare environment.

Requirements

  • Strong clinical knowledge.
  • Leadership and communication skills.
  • Organized and dependable.
  • Ability to effectively lead clinical teams in a fast-paced healthcare environment.

Nice To Haves

  • Experience in a clinical support leadership role.

Responsibilities

  • Manage daily clinical workflows, patient flow, staffing, and coverage.
  • Supervise and support Medical Assistants and Licensed Practical Nurses.
  • Provide leadership, training, coaching, and performance evaluations for clinical staff.
  • Ensure clinical processes, exam rooms, equipment, supplies, and infection control practices meet regulatory standards.
  • Oversee clinical triage processes, standing orders, and protocols.
  • Assist with recruitment, onboarding, and training of clinical staff.
  • Monitor patient safety and quality-of-care standards.
  • Work closely with leadership to address staffing, workflow, and operational needs.
  • Support clinical programs, quality initiatives, and other organizational activities.
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