Manager Clinical Services

CommonSpirit Health•Lexington, KY

19h

About The Position

The Manager, Clinical Services contributes to high-quality care by ensuring coordination, continuity, and quality of clinical care in accordance with a physician-approved plan of treatment. The role facilitates completion of documentation to meet regulatory, operational, and financial requirements and serves as a clinical resource for internal and external customers. The manager works with limited supervision while adhering to organizational policies and guidelines, and promotes and supports departmental and organizational decisions. The position supports clinical education when needed and uses Homecare Homebase to document patient interactions, assessments, and care plans accurately and in compliance with organizational and regulatory standards. The manager trains and mentors clinical staff in effective EMR documentation practices, participates in case conferences and in-service training, oversees compliant and timely care delivery, manages staffing and employee performance, and fosters staff development through goals, coaching, and feedback. Additional duties include overseeing referral intake and timely assessment visits, communicating with physicians about service orders and documentation reviews, and potentially performing patient visits as requested by management.

Requirements

Current RN license in good standing; BSN preferred, or Therapist in good standing.
Current CPR or BLS certification.
Two years of home care or hospice experience.
Strong clinical skills and understanding of home care regulations.
Excellent written and verbal communication skills.
Ability to work collaboratively within a multidisciplinary team.
Demonstrated leadership and supervisory skills.
Attention to detail and organizational abilities.

Nice To Haves

BSN preferred.
One year of hospital nursing experience preferred.

Responsibilities

Ensure coordination, continuity, and quality of clinical care in accordance with physician-approved plans of treatment.
Facilitate documentation that complies with regulatory, operational, and financial requirements.
Serve as a clinical resource to internal and external customers.
Operate with limited supervision while adhering to organizational guidelines and policies.
Promote and support departmental and organizational decisions.
Act as a clinical educator when needed.
Use Homecare Homebase to document patient interactions, assessments, and care plans accurately and in compliance with organizational and regulatory standards.
Train and mentor clinical staff in effective EMR documentation practices to improve workflow efficiency and patient care.
Participate in case conferences and in-service training.
Direct accurate and timely client care in compliance with regulations.
Ensure appropriate staffing and participate in recruitment and retention.
Manage employee performance and establish staff goals, using coaching and feedback to promote continuous improvement.
Ensure clinical documentation meets applicable standards and requirements.
Oversee referral intake and ensure timely patient assessment visits.
Contact physicians for service orders and manage documentation reviews.
Perform patient visits when requested by management.