Manager - Clinical Support Services

HonorHealth•Scottsdale, AZ
•Onsite

About The Position

This position works under the direct supervision of the Supply Chain Director and in collaboration with medical center Perioperative Services and Procedural leadership. It has on-site business operational responsibilities supporting patient care in the Operating Room, Cath Lab, IR, GI Endoscopy, and CSPD through daily supply chain duties. The role advances inventory management strategy for consignment and networked owned physician preference item (PPI) implants and manages annual inventory and budget responsibility in the multimillion-dollar range. It supports compliance with regulatory requirements, including recalls, warranty management, and bone and tissue tracking, and coordinates supplier performance with Supply Chain Shared Services functions such as Contracting and Purchasing. The manager partners with clinical teams on physician engagement and utilization management initiatives, leads operational improvement projects including conversions and Source to Settle optimization, and recruits, develops, and evaluates assigned staff. The position is based at Shea Medical Center in Scottsdale, Arizona, and is scheduled Monday through Friday, 0600–1430, with availability to flex as needed.

Requirements

  • Bachelor’s degree required.
  • At least 3 years of Surgical Technician or Supply Chain Leadership experience required.

Nice To Haves

  • At least 5 years of Surgical Technician or Supply Chain Leadership experience preferred.

Responsibilities

  • Manage annual target inventory and budget responsibility in the multimillion-dollar range.
  • Support patient care in the Operating Room, Cath Lab, IR, GI Endoscopy, and CSPD through daily supply chain operations involving consignment and networked owned PPI implants.
  • Support ordering as needed, identify lowest inventory levels, and establish and maintain par levels for consigned and owned implant inventories.
  • Manage and coordinate inventory distribution across appropriate facilities based on procedure volumes.
  • Rotate and identify inventoried implants that other HonorHealth facilities can use to maximize utilization based on procedural needs and surgeon preference.
  • Report functional standards and management practices to the Directors of Supply Chain and the Vice President of Supply Chain.
  • Manage analytics and inventory strategies for owned par-level and consignment inventories.
  • Collaborate with Operating Room, Cath Lab, and IR teams to plan and implement activities that support appropriate inventory volumes and lower implant spending.
  • Supervise OR and Cath Lab inventory replenishment activities.
  • Serve as a liaison for supplier performance management, escalations, triage, and troubleshooting.
  • Manage department inventory budgets to industry benchmarks.
  • Collaborate with Value Analysis teams to support inventory reductions before and after product conversions.
  • Work with Supply Chain Directors on compliance issues and regulatory standards governed by hospital policies and procedures.
  • Recruit, develop, and supervise assigned staff; support department operations and procedures; and complete employee evaluations.
  • Perform other duties as assigned.
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