Highland Park

Endeavor Health•Skokie, IL

7d•$52 - $81•Onsite

About The Position

The Manager, Clinical Engineering Operations supervises day-to-day repair, preventive-maintenance, and service activities performed by in-house Clinical Engineering technicians at one or more assigned Endeavor hospitals. The manager assigns scheduled and unscheduled work, manages technician schedules and performance, and is accountable for equipment service quality and uptime at the assigned sites. This role serves as the primary Clinical Engineering point of contact for clinical customers and site leadership and has direct control of medical-equipment maintenance across a typical installed asset value of $100 million–$300 million. The position manages financial operating budgets for equipment inventories valued between $99 million and $275 million and oversees Biomedical and Imaging service FTEs. It ensures compliance with regulatory and accreditation standards for the Clinical Engineering program and collaborates with clinical, operational, and medical staff to improve operations and resource management. The manager also identifies and escalates issues with actionable recommendations, directs and develops teams, and may develop or recommend operating and capital budgets while controlling expenditures within approved objectives. This is a full-time, day-hours position at Evanston, Glenbrook, or Highland Park Hospitals. The position is currently available only to current Sodexo and Trimedx employees.

Requirements

Associate's degree, or equivalent experience, in Electronics, Computer Science, or Biomedical Equipment Technology.
At least 5 years of Clinical Engineering experience working on multiple classes of medical equipment, with demonstrated knowledge of corrective and scheduled maintenance practices.
At least 3 years as a lead or supervisor in a technical environment.
Strong human relations and analytical skills.
Self-driven, with the ability to schedule, organize, and manage staff independently.
Ability to translate technical analysis into management reporting and communicate with organization and vendor executives, hospital teams, and team members.
Problem-solving skills using information from various sources.
Understanding of hospital operations related to patient-care equipment and the urgency of managing service events.
Proficiency in Microsoft Office and preparing documents for analysis.
Knowledge of relevant regulatory, accreditation, codes, and standards.
Ability to manage time and resources efficiently in a complex environment with multiple dependencies and tight deadlines.
Knowledge of CMMS/work order systems.
Very heavy work demands: occasionally exerting in excess of 100 pounds and/or constantly exerting in excess of 50 pounds of force to move objects.
Eligibility is limited to current Sodexo and Trimedx employees.

Nice To Haves

Bachelor’s degree.

Responsibilities

Manage financial operating budgets for equipment inventories valued between $99 million and $275 million.
Oversee Biomedical and Imaging service FTEs.
Ensure compliance with regulatory and accreditation standards for the Clinical Engineering program.
Collaborate with clinical, operational, and medical staff to improve operations and resource management.
Identify and escalate issues, communicating actionable recommendations to relevant leaders for prompt resolution.
Design and direct the work of teams; select, coach, and develop team members.
Set clear expectations, motivate teams, recognize achievement, provide feedback, and administer progressive discipline when necessary.
May develop or recommend operating and capital budgets and control expenditures within approved budget objectives.
Understand and adhere to the organization's Code of Ethical Conduct, and ensure the actions of supervised employees comply with applicable policies, regulations, and laws.
Assign scheduled and unscheduled repair, preventive-maintenance, and service work to Clinical Engineering technicians.
Manage technician schedules and performance, and maintain service quality and equipment uptime at assigned sites.
Serve as the primary Clinical Engineering contact for clinical customers and site leadership.