Manager - Clinical Engineering CMMS

Advocate Health • Oak Brook, IL

4d • $55 - $82 • Remote

About The Position

The Manager - Clinical Engineering CMMS administers and improves the organization’s computerized maintenance management system (CMMS) for clinical engineering. This enterprise role may be up to 100% remote; candidates ideally are physically located in Wisconsin, Illinois, or North Carolina. The position is full time, with 40 hours per week.

The manager oversees CMMS configuration, access, data integrity, equipment enrollment, master data, reporting, dashboards, data governance, and change management. The role leads or co-leads CMMS projects and aligns system workflows with approved procedures and applicable safety, quality, and regulatory requirements. It also provides training and technical support to clinical engineering staff and collaborates with clinical engineering, IT, operations, and regulatory teams to support equipment safety, compliance, and operational efficiency.

The position requires at least four years of direct CMMS support or management in clinical engineering, including experience with ServiceNow, Nuvolo, or another ServiceNow-based CMMS. Education and experience combinations considered include a master’s degree with two or more years of relevant experience, an associate degree with eight or more years, or a high school diploma with ten or more years. A bachelor’s degree in engineering, biomedical engineering, or a related field, or equivalent experience plus five or more years in industry, is preferred. ServiceNow certification and five or more years supporting a ServiceNow-based CMMS are also preferred.

Requirements

• At least four years of direct CMMS support or management in clinical engineering.
• A proven track record in maintenance management, process improvement, and regulatory compliance.
• Direct experience with ServiceNow, Nuvolo, or another ServiceNow-based CMMS.
• Education and experience combination: master’s degree with at least two years of relevant experience, associate degree with at least eight years, or high school diploma with at least ten years.
• Proficiency in CMMS platforms and engineering document management systems.
• Strong knowledge of preventive maintenance, calibration, and change management processes.
• Project management and cross-functional leadership skills.
• Regulatory compliance expertise, including HIPAA, OSHA, and cGMP.
• Analytical skills for KPI tracking and process optimization.
• Understanding of applicable state and federal requirements, national standards and codes, and accreditation requirements related to CMMS data points.
• Ability to operate all equipment necessary to perform the job.

Nice To Haves

• Bachelor’s degree in engineering, biomedical engineering, or a related field, or equivalent experience plus five or more years in industry.
• Any ServiceNow certification.
• Five or more years working in and supporting a ServiceNow-based CMMS.
• Advanced proficiency in CMMS platforms and engineering document management systems.
• Extensive knowledge of preventive maintenance, calibration, and change management processes.
• Formal project management and cross-functional leadership skills.
• Regulatory compliance expertise, including HIPAA, OSHA, and cGMP.
• Analytical skills for KPI tracking and process optimization.
• Understanding of applicable state and federal requirements, national standards and codes, and accreditation requirements related to CMMS data points.

Responsibilities

• Configure, maintain, and update the CMMS; manage user access, roles, and data integrity.
• Ensure timely equipment enrollments and test master data updates for accuracy.
• Create CMMS reports and dashboards and support external dashboards using exported CMMS data.
• Oversee data governance to ensure consistent and complete documentation across like items.
• Manage CMMS change processes for new workflows, processes, dashboards, and reports.
• Identify documentation and data-completeness inefficiencies, implement improvements, and align CMMS workflows with department-approved SOPs and applicable requirements.
• Set and monitor key performance indicators (KPIs).
• Lead or co-lead CMMS projects, including system upgrades, vendor implementations, and integrations with engineering, document management, procurement, and reporting systems.
• Develop and deliver CMMS training for clinical engineering staff and provide technical support and troubleshooting.
• Collaborate with clinical engineers, IT, operations, and regulatory teams on equipment safety, compliance, operational efficiency, related documents, and reporting.
• Ensure CMMS activities and workflows meet applicable organizational quality, safety, and regulatory standards; maintain accurate documentation and audit trails.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible positions, incentive pay for select positions, and potential annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED