Manager Clinic

CommonSpirit Health•Silverdale, WA

About The Position

The Clinic Manager provides leadership for clinic operations and clinical excellence, with a focus on exceptional patient care, regulatory compliance, staffing, and fiscal health. The role leads nurses, aides, and other clinic staff, advocates for the team, and turns staff insights into strategies that improve staff and patient experiences. The manager is expected to demonstrate confident leadership, handle difficult conversations effectively, educate others, and communicate well to support superior patient outcomes. The position oversees daily clinic operations and staff development, manages budgets and resources, ensures compliance with applicable standards, and drives continuous quality improvement. The manager collaborates with physicians, organizational leaders, and external partners to advance clinic and organizational goals.

Requirements

  • Bachelor’s degree in a related field and a minimum of three years of leadership experience; or five years of leadership experience in the discipline demonstrating the requisite job knowledge and abilities; or a master’s degree.
  • Confident leadership and the ability to handle difficult conversations effectively.
  • Strong communication skills and an educator’s approach.

Responsibilities

  • Oversee daily clinic operations, including patient care, staffing, scheduling, workflows, supplies, and resources, to ensure safe, efficient, high-quality services.
  • Supervise, coach, and develop clinical and administrative staff through hiring, onboarding, performance management, training, and employee engagement initiatives.
  • Manage clinic budgets, monitor financial performance, control expenses, and allocate resources to meet operational and fiscal objectives.
  • Ensure compliance with organizational policies, regulatory requirements, accreditation standards, infection prevention, safety protocols, and quality assurance programs.
  • Analyze operational performance, implement process improvements, resolve patient concerns, and lead clinic and system-wide initiatives to drive continuous quality improvement.
  • Collaborate with physicians, leadership, and external partners on strategic planning, patient satisfaction, organizational goals, communication, and problem-solving.
  • Advocate for the team and translate staff insights into strategies that improve staff and patient experiences.
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