Manager, Career Center - Dallas

Equus • Irving, TX

7h

About The Position

The Manager, Career Center oversees daily operations and performance of assigned case managers and supports the successful delivery of workforce program activities. The role manages project resources, develops and maintains project plans and reporting documentation, and ensures assessment, service plan, and career pathway documents meet required quality standards. The manager works with the Project Director and Project Accountant on budgeting, forecasting, and financial sustainability, and partners with the Project Director on planning, day-to-day operations, program development, contract management, human resources, staff development, and business development. This is a driving position requiring a valid driver's license in good standing and proof of valid automobile insurance.

Requirements

• Bachelor's degree in business, management, or a human-services-related field from an accredited university or college, or equivalent work experience; this qualification is listed as preferred.
• Two to three years of experience in TANF programs.
• Three years of supervisory experience, or an equivalent combination of education and experience.
• Commitment to customer-focused service delivery systems.
• Excellent communication and interpersonal skills, strong management and organizational skills, and the ability to work across all levels of management and staff.
• Valid driver's license in good standing and proof of valid automobile insurance.

Responsibilities

• Attend partner and funding customer meetings.
• Complete requested weekly and monthly reports.
• Manage and supervise assigned case managers' daily operations and performance.
• Conduct weekly meetings with staff and leadership.
• Manage assigned resources for project-related activities as appropriate.
• Develop and maintain project plans and reporting documentation to support timely communication and successful project delivery.
• Ensure assessment, service plans, and career pathway documents meet required quality standards.
• Assist with assigning case managers to new customers.
• Generate progress and other management reports.
• Collaborate with the Project Director and Project Accountant on budgeting, forecasting, and financial sustainability.
• Partner with the Project Director on planning, day-to-day operations, program development, contract management, human resources, staff development, and business development.
• Perform other duties as assigned.

Benefits

• Extensive learning opportunities and networking programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager