Manager, Career Center - Dallas

Equus • Garland, TX

6h

About The Position

The Manager, Career Center oversees daily career center operations and assigned case managers, ensuring strong performance and quality service delivery. The role manages resources and project activities, develops project plans and reporting documentation, and supports timely communication and successful project delivery. The manager works with the Project Director and Project Accountant on budgeting, forecasting, financial sustainability, planning, program development, contract management, human resources, staff development, and business development. This is a driving position requiring a valid driver's license in good standing and proof of valid automobile insurance.

Requirements

• Bachelor’s degree in business, management, or a human services-related field from an accredited university or college, or equivalent work experience; preferred.
• 2 to 3 years of experience in TANF programs.
• 3 years of supervisory experience or an equivalent combination of education and experience.
• Commitment to customer-focused service delivery systems.
• Excellent communication and interpersonal skills, strong management and organizational skills, and ability to work across all levels of management and staff.
• Valid driver’s license in good standing and proof of valid automobile insurance.

Responsibilities

• Attend partner and funding customer meetings.
• Complete requested weekly and monthly reports.
• Manage and supervise assigned case managers’ daily operations and performance.
• Conduct weekly meetings with staff and leadership.
• Manage assigned resources to support project-related activities.
• Develop and maintain project plans and reporting documentation to support timely communication and successful delivery of assigned projects.
• Ensure assessments, service plans, and career pathway documents meet required quality standards.
• Assist with assigning case managers to new customers.
• Generate progress and other management reports.
• Collaborate with the Project Director and Project Accountant on budgeting and forecasting and to support financial sustainability and success.
• Partner with the Project Director on planning, day-to-day operations, program development, contract management, human resources, staff development, and business development.
• Perform other duties as assigned.

Benefits

• Extensive learning opportunities and networking programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager