Manager, Career Center - Dallas

Equus • Grand Prairie, TX

7h

About The Position

The Manager, Career Center oversees day-to-day operations and performance of assigned case managers and supports delivery of workforce programs. The role coordinates with customers, partners, funding entities, staff, leadership, and project stakeholders to support project implementation, reporting, financial sustainability, and successful program outcomes. It also works in partnership with the Project Director on planning and overall operations, program development, contract management, human resources, staff development, and business development.

Requirements

• Two to three years of experience in TANF programs.
• Three years of supervisory experience, or an equivalent combination of education and experience.
• Commitment to customer-focused service delivery systems.
• Excellent communication and interpersonal skills.
• Strong management and organizational skills.
• Ability to work across all levels of management and staff.
• Valid driver's license in good standing and proof of valid automobile insurance; this is considered a driving position.

Nice To Haves

• Bachelor's degree in business, management, or a human-services-related field from an accredited university or college, or equivalent work experience (preferred).

Responsibilities

• Attend partner and funding customer meetings.
• Complete requested weekly and monthly reports.
• Manage and supervise assigned case managers’ daily operations and performance.
• Conduct weekly meetings with staff and leadership.
• Manage assigned resources as appropriate to project-related activities.
• Develop and maintain project plans and reporting documentation to support timely communication and successful delivery of assigned projects.
• Ensure assessment, service plans, and career pathway documents meet required quality standards.
• Assist with assigning case managers to new customers.
• Generate progress and other management reports.
• Collaborate with the Project Director and Project Accountant on budgeting and forecasting and to support financial sustainability and success.
• Partner with the Project Director on planning and overall day-to-day operations, program development, contract management, human resources, staff development, and business development.
• Perform other duties as assigned.

Benefits

• Extensive learning opportunities and networking programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager