Manager, Capital Market Operations

Commerce Bank • Kansas City, MO

3d • $93,000 - $123,500 • Hybrid

About The Position

The Manager, Capital Market Operations leads the daily operations of the Capital Markets Operations team, ensuring accurate, efficient, cost-effective, and compliant service. The role manages operational risk, supports department priorities and budget management, and develops team members. It collaborates with vendors, drives continuous improvement projects, and serves as a subject matter expert for day-to-day operational issues. The position is hybrid, with a minimum of two days per week in the office, at 922 Walnut St, Kansas City, Missouri 64106. The level may be Manager or Senior Manager, based on knowledge, experience, skills, abilities, and education.

Requirements

• Bachelor’s degree in Finance or Accounting, or an equivalent combination of education and experience.
• At least 6 years of Capital Markets Operations experience.
• At least 3 years of leadership or supervisory experience.
• Capital Market certifications (SEI, Series 52, 53), or the ability to successfully pass the required certification tests within 9 months of hire.
• Strong knowledge of the investment and Capital Markets operations industry, including best practices.
• Strong knowledge of regulatory requirements and the ability to collaborate with business partners to implement processes supporting compliance and operational effectiveness.
• Ability to enhance productivity and mitigate risk through automation of manual processes and broad [the source text ends this phrase].
• Strong critical-thinking skills and sound judgment to solve problems efficiently and effectively.
• Ability to drive results while balancing organizational risk and business goals.
• Strong leadership skills, including the ability to motivate team members and foster a positive, collaborative team environment.
• Outstanding interpersonal, relationship-building, and communication skills, including the ability to express ideas clearly in writing and verbally to all levels of the company.
• Ability to remain adaptable and resilient, maintain an optimistic outlook, and model behavior aligned with company culture and Core Values.
• Advanced proficiency with Microsoft Word, Excel, Teams, and Outlook.
• Must be eligible to work in the US without sponsorship now or in the future.

Responsibilities

• Oversee the day-to-day operations and performance of the assigned team, ensuring timely, accurate, and cost-effective service to internal and external customers in accordance with regulatory requirements.
• Collaborate with vendors to ensure efficient use of available system functionality and serve as a subject matter expert in resolving day-to-day operational issues.
• Plan and facilitate projects that drive continuous improvement within assigned business units, ensuring initiatives are executed effectively and align with department priorities.
• Lead, mentor, and motivate team members to implement department strategy; manage workflow; guide staff on departmental projects and issues; and provide individualized coaching and development opportunities.
• Perform management functions, including hiring, evaluations, annual increase allocations, and disciplinary action as required.
• Communicate decisions, priorities, and relevant information effectively to team members.
• Support budget management, planning, and expenditure.
• Perform other duties as assigned.

Benefits

• Employer-sponsored health, dental, and vision insurance
• 401(k)
• Life insurance
• Paid vacation
• Paid personal time
• Career development
• Education assistance
• Voluntary supplemental benefits
• The position may be eligible for additional compensation through performance-based incentive plans, depending on job level.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager