(USA) Manager, Business Operations eCommerce

Walmart•Bentonville, AR

1d•$70,000 - $130,000

About The Position

The Manager, Business Operations eCommerce leads strategic initiatives to optimize online business performance through data-driven decision-making and operational excellence. The role analyzes market and customer insights, manages cross-functional partnerships, and drives continuous improvement in eCommerce processes. The manager develops actionable recommendations based on comprehensive data analysis and oversees project execution to meet business objectives, influencing stakeholders and guiding teams toward measurable results aligned with organizational goals. The role is part of Walmart Fulfillment Services Business Operations, a team that uses data and operational insights to improve seller and fulfillment center experiences. The team works across the fulfillment network to identify performance trends, address root causes, and develop scalable improvements to inbound quality and execution. It partners across operations, analytics, product, and process improvement to simplify processes, improve performance, and prevent recurring issues. The position is based at 1601 SE 10th St, Bentonville, AR 72716. The annual salary range is $70,000 to $130,000, with additional annual or quarterly performance bonuses; certain positions may also include stock.

Requirements

Bachelor's degree in information technology, computer science, or a related area and 3 years of experience in eCommerce merchandising, site operations, business management, or a related area; alternatively, 5 years of experience in eCommerce merchandising, site operations, business management, or a related area.
Proven experience in business operations and eCommerce management, with a focus on data-driven decision-making.
Experience analyzing market and customer data to develop actionable insights and performance forecasts.
Proficiency with reporting tools, Google Analytics, and big data analytics to monitor key performance indicators.
Strong project management skills, including risk mitigation, prioritization, and stakeholder communication.
Ability to influence and collaborate across teams and present complex information clearly and credibly.
Commitment to continuous improvement and operational excellence through process optimization and change management.
Skill translating business requirements into strategic initiatives that drive measurable results.

Nice To Haves

Experience in eCommerce merchandising, site operations, business management, or a related area.
Master's degree in information technology, computer science, or a related area.

Responsibilities

Lead eCommerce business operations by analyzing market data and customer behavior to inform strategic decisions.
Develop and present data-driven reports and recommendations to influence cross-functional teams and senior leadership.
Manage project plans, monitor progress, and ensure timely delivery of initiatives aligned with business goals.
Identify operational improvement opportunities with stakeholders and implement continuous improvement processes.
Use analytics and visualization tools to translate complex data into actionable insights that support business growth.
Build communication and partnerships across departments to drive alignment and operational excellence.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase plan, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Annual or quarterly performance bonuses; stock may be included for certain positions.