About The Position

The Manager, Business Development leads acquisition efforts for American Express’s Middle Market Field Sales organization, serving companies with annual revenues between $10 million and $300 million. This role acts as a trusted business advisor to senior client leaders, developing relationships and tailored financial solutions that support business growth, efficiency, and measurable results. The position covers the Seattle, Olympia, and Portland market and requires a strong in-market presence with 25–50% travel. The manager owns the sales process from opportunity identification and discovery through solution design, negotiation, closing, and transition of accounts to the Field Account Development team. The role manages a high-value pipeline, forecasts accurately, uses data and financial insight to prioritize opportunities, and partners with Risk, Underwriting, Pricing, and Product. The position also represents American Express with professionalism and integrity and follows its Code of Conduct and Sales Practice standards. American Express describes a flexible working model, with onsite, hybrid, or virtual arrangements depending on the role and business need. The company offers benefits and support for colleagues’ physical, financial, and mental well-being, along with learning and career development opportunities.

Requirements

  • 3–7 years of proven success in complex B2B, commercial, or financial sales environments.
  • Consistent record of top-quartile performance and exceeding ambitious sales targets.
  • Expertise in consultative, multi-stakeholder selling, including influencing C-suite decision-makers and closing large, high-impact deals.
  • Demonstrated success in solution-oriented sales across payments, financial services, SaaS, or related industries.
  • Strong financial acumen, including the ability to explain ROI, profitability, and business impact.
  • Exceptional communication skills, including the ability to translate complex solutions into compelling, actionable value for clients.
  • Analytical thinking and a bias for execution and results.
  • Confidence maintaining success and high standards in a regulated environment.

Responsibilities

  • Lead the full acquisition process in the assigned territory, targeting high-value Middle Market clients through consultative selling.
  • Build and maintain executive-level relationships with CEOs, CFOs, and financial leaders.
  • Use market intelligence, networks, and industry insight to identify, develop, and convert new business opportunities.
  • Maintain an in-market presence, with 25–50% travel, to engage clients.
  • Manage a high-value sales pipeline, forecast accurately, convert opportunities, and achieve sales quotas.
  • Use data, analytics, and financial insight to prioritize opportunities and allocate resources effectively.
  • Partner with Risk, Underwriting, Pricing, and Product to develop tailored, profitable solutions.
  • Conduct discovery conversations to uncover client challenges and opportunities.
  • Design solutions across the American Express suite, including working capital optimization and expense management.
  • Share insights on market changes, payment innovation, and financial transformation.
  • Lead complex negotiations and guide executive stakeholders through strategic and financial considerations.
  • Close deals and transition accounts to the Field Account Development team for ongoing relationship growth.
  • Represent American Express’s professionalism, integrity, and expertise in client engagements.
  • Follow the American Express Code of Conduct and Sales Practice standards, model ethical decision-making, and champion compliance throughout the sales process.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% company match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Medical, dental, vision, life insurance, and disability benefits
  • Flexible working model, with arrangements depending on role and business need
  • 20+ weeks of paid parental leave for all parents, including for pregnancy, adoption, or surrogacy
  • Access to on-site wellness centers staffed with nurses and doctors, depending on location
  • Free and confidential counseling through the Healthy Minds program
  • Career development and training opportunities
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