Business Development Market Manager

Lifepoint Health • Oak Creek, WI

3d

About The Position

Rehabilitation Hospital of Oak Creek, operated jointly with Lifepoint Health, is seeking a Business Development Market Manager. The role coordinates the Admissions team and oversees day-to-day liaison functions for area hospitals. Acting as a liaison between internal and external referral sources and internal operations, the manager establishes relationships with physicians, payers, other referral sources, and internal operations staff. The role helps ensure appropriate patient placement through clinical assessments and screening in conjunction with the hospital’s Medical Director, Chief Executive Officer, and Area Director of Business Development.

The manager provides day-to-day support and feedback to Admissions staff, collaborates on census management and patient transitions, oversees staffing calendars and timecards, and supports the Clinical Liaison team. The position also conducts business and clinical audits, helps plan and deliver staff training, tracks referrals and patient flow, participates in facility and marketing meetings, develops and monitors marketing and business plans, and coordinates annual employee performance reviews. The schedule is part-time.

Requirements

• College degree and a license in a healthcare-related field.
• Clinical experience with demonstrated skills in clinical assessment and marketing.
• Professional-level knowledge of physician relations and interfacing with insurance companies.
• Extensive knowledge of local provider and medical communities.
• Ability to be available for occasional evenings for marketing events, weekend coverage, and routine day travel.
• Good communication skills.
• Ability to work harmoniously with other personnel.
• Ability to deal tactfully with patients, hospital staff, and the general public.
• Ability to follow written and oral instructions.
• Must maintain a valid driver’s license.

Nice To Haves

• A minimum of two years of experience in inpatient rehabilitation is preferred.

Responsibilities

• Provide one-to-one support and feedback to the Admissions team for basic day-to-day functions.
• Collaborate with the Admissions Coordinator and Associates to manage census and coordinate patient transitions from sending facilities.
• Manage Admissions Team staffing calendars, including approving paid time off and arranging coverage; complete and approve timecards.
• Review and approve expense reports for the Clinical Liaison team.
• Perform business-related and clinical audits as needed, including audits of pre-admission screens and insurance pre-certifications.
• Assist with planning and completing training and education for newly hired admissions staff.
• Maintain current knowledge of referrals, admissions, and overall patient flow, and provide updates to leadership as needed.
• Support the Clinical Liaison Team with IT needs and issues.
• Attend facility operations meetings, marketing meetings, special committees, and other meetings as assigned by the Director of Business Development or Chief Executive Officer.
• Perform market analysis and market research and develop and implement annual and ongoing marketing and business plans.
• Monitor the effectiveness of new and existing marketing plans.
• Coordinate completion of annual staff employee performance reviews.
• Establish relationships with physicians, payers, other referral sources, and internal operations staff.
• Support appropriate patient placement through clinical assessments and screening in coordination with the hospital’s Medical Director, Chief Executive Officer, and Area Director of Business Development.
• Perform other duties as assigned.

Benefits

• Health benefits, including medical, dental, and vision coverage, and 401(k) benefits for full-time employees.
• Competitive paid time off.
• Employee Assistance Program offering mental, physical, and financial wellness assistance.
• Tuition reimbursement or assistance for qualified applicants.
• Additional benefits are available.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager