Manager Business Banking

First Citizens Bank • Sacramento, CA

1d

About The Position

At First Citizens Bank, the Manager of Business Banking will develop and expand business and commercial relationships in the greater Sacramento market. This leadership role manages a team of Business and/or Commercial Bankers and drives accountability for acquiring, expanding, and retaining banking relationships.

The manager oversees team performance and personnel functions, delivers financial and relationship results, supports associate development through feedback and coaching, and ensures operational soundness. The role also involves customer and community engagement, sales planning, service delivery, risk management, regulatory compliance, and general office management as assigned.

Requirements

• Bachelor’s degree and 8 years of experience in commercial or business lending, credit or business development, or financial services management; alternatively, a high school diploma or GED/equivalent and 12 years of such experience.
• Application of a structured sales process.
• Sales planning and forecasting.
• Financial analysis.
• Credit underwriting.
• Business development.
• Networking and building centers of influence.

Responsibilities

• Manage team performance and personnel functions, ensuring operational soundness and execution of plans that deliver customer value and meet the bank’s financial expectations.
• Set accountability for role expectations, responsibilities, and authorities; provide individual feedback and coaching to support associate development and results.
• Leverage the expertise of bank partners, other managers, and team members.
• Achieve individual and/or team financial, production, and relationship results against assigned metrics and goals.
• Engage customers, prospects, and referral sources through proactive outreach and represent the Bank at civic and community events when appropriate to generate business and identify potential CRA opportunities.
• Use sales practices that create value for customers and the Bank, with appropriate partnering, planning, and preparation to provide relevant financial guidance.
• Foster collaborative partnerships with customers, prospects, and colleagues; identify sales and referral opportunities, understand customer needs, and take prompt action to address them.
• Seek coaching, support Bank initiatives, and use tools to optimize performance.
• Comply with regulations, bank policies, procedures, and delegated authorities to manage credit, operational, reputational, regulatory, and legal risks.
• Complete required training by established deadlines and perform assigned general office management duties.
• When responsible for taking deposits, ensure transaction accuracy and operational efficiency.

Benefits

• The company offers a competitive benefits program; further details are available through its benefits information page.
• Total compensation for some roles may include variable incentives, bonuses, benefits, and/or other awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager