Manager, Business Analytics

Dine Brands Global•Pasadena, CA
•$115,000 - $130,000•Hybrid

About The Position

The Manager, Business Analytics delivers insights that support sales, traffic, profitability, and overall business performance across the Applebee’s and IHOP portfolio. The role partners with Marketing, Operations, Finance, Development, Consumer Insights, and other cross-functional teams to identify performance drivers, evaluate business initiatives, and translate data into actionable recommendations. Serving as a trusted analytics partner, the Manager combines hands-on analysis, business acumen, and storytelling to help stakeholders make informed decisions. The position supports business reviews, forecasting, and strategic initiatives that drive growth across both brands, while recommending actions and taking ownership of overall business performance.

Requirements

  • Bachelor’s degree in Statistics, Mathematics, Finance, Economics, Business, or a related field.
  • 3–5 years of experience in business analytics, finance, strategy, business intelligence, or a related analytical discipline.
  • Strong analytical and problem-solving skills, including the ability to translate complex data into actionable business recommendations.
  • Excellent communication, presentation, and storytelling skills, with the ability to tailor insights to different audiences.
  • Experience working with large datasets and business intelligence platforms such as Power BI, Tableau, MicroStrategy, or similar tools.
  • Advanced Microsoft Excel skills and strong PowerPoint presentation capabilities.
  • Working knowledge of forecasting, financial analysis, and performance measurement concepts.
  • Experience developing dashboards, scorecards, and performance reporting solutions.
  • Ability to manage multiple priorities and work effectively in a fast-paced, cross-functional environment.
  • Intellectual curiosity and willingness to investigate data, challenge assumptions, and uncover meaningful business insights.

Nice To Haves

  • Experience in restaurant, retail, hospitality, consumer services, franchised businesses, or other multi-unit operating environments.
  • Strong business acumen and interest in consumer-facing brands.
  • Ability to balance analytical rigor with practical business applications.
  • Self-starter who can work independently while collaborating effectively across functions.
  • Passion for leveraging data to drive business performance and support strategic decision-making.
  • Ability to build relationships and influence outcomes across diverse stakeholder groups without direct authority.

Responsibilities

  • Analyze performance across Applebee’s and IHOP, translating sales, traffic, guest behavior, profitability, and competitive trends into actionable insights and recommendations.
  • Develop clear business narratives explaining performance drivers, opportunities, and risks.
  • Partner with Marketing, Operations, Finance, Development, and Consumer Insights to evaluate promotions, menu innovation, media effectiveness, development initiatives, and other strategic programs.
  • Support executive business reviews, performance scorecards, forecasts, and ad hoc analyses used in business decisions.
  • Monitor key business metrics and performance indicators to identify trends, opportunities, and potential risks.
  • Conduct deep-dive analyses to evaluate performance, identify growth opportunities, and support strategic decisions across both brands.
  • Help develop and maintain KPI definitions, reporting standards, and analytical frameworks.
  • Partner with Business Intelligence and IT teams to validate data accuracy, resolve reporting issues, and support confidence in business insights and reporting solutions.
  • Provide analytical insights and recommendations for monthly sales forecast updates, annual planning, and long-range growth analyses.
  • Develop and maintain dashboards, reports, and presentations that communicate business performance to varied audiences.
  • Investigate underlying business drivers, validate assumptions, and ensure analytical accuracy.
  • Identify opportunities to improve reporting, analytical processes, and business understanding through data, technology, and automation.
  • Provide analytical expertise, performance measurement, and post-implementation evaluation for enterprise and brand-level strategic initiatives.
  • Act as a business co-pilot by providing analytics, strategic recommendations, and actions; challenge assumptions and take ownership of business performance and results.
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