Manager, Business Analytics

Dine Brands Global•Pasadena, CA

1d•Hybrid

About The Position

The Manager, Business Analytics delivers insights that support sales, traffic, profitability, and overall business performance across the Applebee’s and IHOP portfolio. The role partners with Marketing, Operations, Finance, Development, Consumer Insights, and other cross-functional teams to identify performance drivers, evaluate business initiatives, and translate data into actionable recommendations. It combines hands-on analysis with business storytelling and supports business reviews, forecasting, and strategic initiatives that drive growth across both brands. The Manager acts as an analytics partner to the business, bringing analytical expertise and business acumen to stakeholder decisions. The role includes monitoring performance, developing reporting and analytical frameworks, supporting planning and forecasts, validating data and reporting, and evaluating strategic initiatives and their results. It also calls for challenging assumptions and taking an ownership mindset toward overall business performance.

Requirements

Bachelor’s degree in Statistics, Mathematics, Finance, Economics, Business, or a related field.
3–5 years of experience in business analytics, finance, strategy, business intelligence, or a related analytical discipline.
Strong analytical and problem-solving skills, including the ability to turn complex data into actionable business recommendations.
Excellent communication, presentation, and storytelling skills, with the ability to tailor insights to different audiences.
Experience working with large datasets and business intelligence platforms such as Power BI, Tableau, MicroStrategy, or similar tools.
Advanced Microsoft Excel skills and strong PowerPoint presentation capabilities.
Working knowledge of forecasting, financial analysis, and performance measurement concepts.
Experience developing dashboards, scorecards, and performance reporting solutions.
Ability to manage multiple priorities and work effectively in a fast-paced, cross-functional environment.
Intellectual curiosity and willingness to investigate data, challenge assumptions, and uncover meaningful business insights.

Nice To Haves

Experience in restaurant, retail, hospitality, consumer services, franchised businesses, or other multi-unit operating environments.
Strong business acumen and interest in consumer-facing brands.
Ability to balance analytical rigor with practical business applications.
Self-starter able to work independently while collaborating effectively across functions.
Passion for using data to drive business performance and support strategic decision-making.
Ability to build relationships and influence outcomes across diverse stakeholder groups without direct authority.

Responsibilities

Analyze performance across Applebee’s and IHOP, turning sales, traffic, guest behavior, profitability, and competitive trends into insights and recommendations.
Develop clear business narratives to explain performance drivers, opportunities, and risks.
Partner with Marketing, Operations, Finance, Development, and Consumer Insights to evaluate promotions, menu innovation, media effectiveness, development initiatives, and other strategic programs.
Support executive business reviews, performance scorecards, forecasts, and ad hoc analyses.
Monitor key business metrics to identify trends, opportunities, and potential risks.
Conduct deep-dive analyses to assess performance, find growth opportunities, and support strategic decisions across both brands.
Assist with KPI definitions, reporting standards, and analytical frameworks for consistent measurement.
Work with Business Intelligence and IT to validate data, resolve reporting issues, and support confidence in insights and reporting solutions.
Support monthly sales forecast updates, annual planning, and long-range growth analyses with analytical insights and recommendations.
Develop and maintain dashboards, reports, and presentations for different audiences.
Investigate underlying business drivers, validate assumptions, and ensure analytical accuracy.
Improve reporting, analytical processes, and business understanding through data, technology, and automation.
Support enterprise- and brand-level strategic initiatives through analysis, performance measurement, and post-implementation evaluation.
Provide analytics and strategic recommendations as a business co-pilot, challenge standing assumptions, and take ownership of business performance and results.