Manager, Area Operations

US Heart & Vascular•Dallas, TX

22d

About The Position

US Heart and Vascular is seeking an Area Operations Manager for HeartPlace in the Dallas–Fort Worth, Texas area. As an integral member of the management team, the role represents USHV in achieving optimal productivity, ensuring compliance with applicable laws and procedures, and continuously improving patient and staff experience through standardized practices across medical operations. The position oversees medical health center operations, staff, finances, compliance, patient experience, resources, quality improvement, and community collaboration.

Requirements

Ability to manage multiple projects simultaneously while maintaining satisfactory work product.
Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
Ability to effectively plan and delegate the work of others.
Ability to identify problems, evaluate alternatives, and implement effective solutions.
High school diploma or GED.
Minimum of 4 years of experience in a supervisory or leadership capacity within a healthcare setting.

Responsibilities

Oversee daily medical health center operations to ensure efficient and effective delivery of healthcare services.
Manage staff schedules, assignments, and performance to support patient care and workflow.
Monitor and manage the center’s budget, expenses, and revenue generation.
Ensure compliance with healthcare regulations, standards, and protocols.
Develop and implement policies and procedures to enhance patient safety, satisfaction, and quality of care.
Coordinate with healthcare providers, staff, and external stakeholders to support interdisciplinary collaboration and communication.
Maintain accurate medical records and documentation in accordance with privacy and confidentiality regulations.
Handle patient inquiries, complaints, and feedback in a timely and professional manner.
Oversee inventory management for medical supplies, equipment, and pharmaceuticals.
Implement quality improvement initiatives and monitor key performance indicators to drive continuous improvement.
Collaborate with community organizations and healthcare partners to improve access to healthcare services and promote population health.
Foster a positive work environment that promotes teamwork, professionalism, and employee development.