Manager, Area Operations (3508)

US Heart & Vascular•Dallas, TX

About The Position

US Heart and Vascular is seeking an Area Operations Manager to join the team at HeartPlace in the Dallas–Fort Worth, Texas area. The position represents USHV as an integral member of the management team, helping achieve optimal productivity while ensuring compliance with applicable laws and procedures. The manager continuously works to improve and standardize the patient and staff experience across medical operations. The Area Operations Manager oversees the medical health center’s daily operations and healthcare service delivery, staff scheduling and performance, budget and revenue, regulatory compliance, patient safety and quality initiatives, coordination among providers and stakeholders, records and documentation, patient feedback, and inventory. The role also supports continuous improvement, community healthcare partnerships, teamwork, professionalism, and employee development.

Requirements

High school diploma or GED.
At least four years of experience in a supervisory or leadership capacity within a healthcare setting.
Ability to manage multiple projects simultaneously while maintaining satisfactory work product.
Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
Ability to plan and delegate the work of others effectively.
Ability to identify problems, evaluate alternatives, and implement effective solutions.

Responsibilities

Oversee daily operations of the medical health center to ensure efficient and effective healthcare service delivery.
Manage staff schedules, assignments, and performance to maintain patient care and workflow.
Monitor and manage the center’s budget, expenses, and revenue generation.
Ensure compliance with healthcare regulations, standards, and protocols.
Develop and implement policies and procedures to improve patient safety, satisfaction, and quality of care.
Coordinate with healthcare providers, staff, and external stakeholders to support interdisciplinary collaboration and communication.
Maintain accurate medical records and documentation in accordance with privacy and confidentiality regulations.
Respond to patient inquiries, complaints, and feedback in a timely and professional manner.
Oversee inventory management for medical supplies, equipment, and pharmaceuticals.
Implement quality improvement initiatives and monitor key performance indicators to support continuous improvement.
Collaborate with community organizations and healthcare partners to improve access to healthcare services and promote population health.
Foster a positive work environment that promotes teamwork, professionalism, and employee development.