Manager, AR Solutions

CorroHealth•TN-Remote, TN

About The Position

The Manager, AR Solutions plans, directs, and coordinates revenue cycle operations from point of entry through accurate adjudication of patient accounts, managing inventory from integration to close. The role develops and implements third-party revenue cycle processes and efficiencies, ensures policies and procedures are appropriate and compliant, and monitors performance to improve cash collections and meet client-specific goals. The manager provides revenue cycle status reports, metrics, and presentations to upper management; leads and develops staff; and manages offshore resources across multiple time zones. The position also addresses revenue cycle issues proactively, assesses staffing needs, and performs other duties as assigned. The role requires regular computer and office-equipment use, work amid frequent interruptions, and occasional lifting and moving of materials weighing up to 20 pounds. Prolonged sitting and elevated stress during busy periods or when managing multiple deadlines may occur.

Requirements

Minimum of 3 years of management experience.
Proficiency in MS Office applications, including Excel, Word, and Outlook.
Proficiency in reading, writing, and arithmetic to investigate claims issues, appeal denied claims, and understand how to apply contract rates.
Strong verbal and written communication skills.
Strong analytical and troubleshooting skills.
Ability to multitask.
Ability to work efficiently and in an organized fashion, and meet daily and monthly department performance goals.
Regular eye-hand coordination and manual dexterity to operate office equipment.
Ability to work at a computer terminal for 6–8 hours a day and function in an environment with constant interruptions.
Ability to sit for prolonged periods; occasionally lift and move materials weighing up to 20 pounds.

Nice To Haves

Bachelor’s degree in Business or Healthcare Management preferred.

Responsibilities

Plan, direct, and coordinate revenue cycle operations from point of entry to accurate adjudication of patient accounts, managing inventory from integration to close.
Develop and implement third-party revenue cycle processes and efficiencies.
Ensure revenue cycle policies, procedures, and standards are appropriate, compliant, and updated in a timely manner.
Manage offshore resources across multiple time zones, ensuring effective communication, workload distribution, and project delivery.
Provide upper management with revenue cycle status reports, metrics, and presentations.
Develop, monitor, and assess business metrics to refine processes and maximize cash collections.
Identify external benchmarks and establish internal goals.
Implement client-specific performance measures and monitoring tools, and respond proactively to revenue cycle issues.
Evaluate employee performance; educate, guide, counsel, and develop staff; and address performance management concerns.
Ensure Key Performance Indicators are met.
Continuously analyze and report staffing requirements.
Perform other duties as assigned.