Manager - Solutions
About The Position
This position manages and leads a team of professionals supporting the sales force and corporate initiatives. The manager leads the compensation visibility team by setting priorities, coaching staff, and overseeing daily execution. The role partners with Sales, Compensation, and Technology to resolve issues and deliver accurate, timely, user-friendly compensation insights. The manager owns the sales compensation visibility product roadmap. They gather feedback from sales executives and users, research business needs, and translate findings into prioritized requirements and actionable delivery plans. The position also supports strategic planning, analysis, process and project management development, sales enablement education, and the creation and implementation of customer solutions or corporate initiatives using company products and technologies. The role develops professionals and builds an effective organization in support of company goals, and performs other duties as assigned. This is a hybrid position. The preferred location is Memphis, Tennessee, though candidates elsewhere in the United States may be considered, excluding Alaska, Hawaii, and U.S. territories. Candidates living within 50 miles of a FedEx campus are required to work onsite at a FedEx location several times per week.
Requirements
- Bachelor’s degree or equivalent.
- At least five years of professional business experience in project management, sales, education, communications, or quantitative analysis; a related advanced degree may offset related experience requirements.
- Experience managing a team, including coaching, assigning work, balancing capacity, and holding team members accountable for delivery.
- Experience owning a business product or reporting platform roadmap, translating user feedback into requirements, and prioritizing enhancements against business needs.
- Ability to work directly with sales executives, clarify requests, communicate tradeoffs, and manage expectations regarding priorities and delivery timelines.
- Working knowledge of sales incentive compensation, including how plan rules, performance measures, and earnings calculations affect reporting and the seller experience.
- Strong analytical and research skills, including investigating business questions, validating data, identifying root causes, and clearly explaining findings.
- Experience planning and executing cross-functional initiatives, including defining milestones, managing dependencies, coordinating testing, and supporting launches.
- Proven leadership experience.
- Strong human relations, negotiating, and written and verbal communication skills.
- Excellent analytical and process/project management skills.
- Ability to innovate and consistently produce high-quality results.
Nice To Haves
- Global experience.
Responsibilities
- Lead the compensation visibility team by setting priorities, coaching staff, and managing daily execution.
- Partner with Sales, Compensation, and Technology to resolve issues and deliver accurate, timely, user-friendly compensation insights.
- Own the sales compensation visibility product roadmap; gather feedback, research business needs, and convert findings into prioritized requirements and delivery plans.
- Participate in strategic planning, analysis, process and project management development, and sales enablement education.
- Create and implement customer solutions and corporate initiatives using the company’s available products and technologies.
- Develop professionals and create an effective organization in support of company goals.
- Plan and execute cross-functional initiatives, including defining milestones, managing dependencies, coordinating testing, and supporting launches.
- Manage daily operations for a business tool or reporting service, including triaging user questions, resolving issues, and balancing support needs with planned improvements.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
