Manager, AR Operations – Funding

CarMax•Richmond, VA
•$75,500 - $120,800•Onsite

About The Position

As a Manager, AR Operations – Funding at CarMax, you will lead and manage accounts receivable operations focused on funding activities, ensuring accuracy, compliance, and efficiency throughout the order-to-cash cycle. This role drives operational excellence, team performance, and process improvements that support CarMax’s growth. You will foster a culture of integrity, accountability, and continuous improvement while empowering the team to deliver results. The role is part of the Accounting Operations team, which partners across the business to deliver accurate financial results, streamline processes, and continuously improve operations. The position is located at CarMax’s Corp Office West Creek in Richmond, Virginia.

Requirements

  • Bachelor’s degree in Accounting, Finance, or equivalent.
  • At least 5 years of business experience, with strong knowledge of GAAP principles.
  • At least 2 years of leadership experience managing direct or indirect reports.
  • Ability to motivate and inspire teams, prioritize competing responsibilities, and make sound decisions.
  • Strong communication and customer service skills, with the ability to engage and resolve issues effectively.
  • Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
  • Internal candidates must successfully complete Entry MAP or MDP.

Nice To Haves

  • Accredited Accounts Payable or Accounts Receivable Manager Certification.
  • Project management experience.
  • Experience and knowledge in cloud-based ERP solutions, Workday, robotics, OCR technologies, and various automations.

Responsibilities

  • Oversee order-to-cash activities, ensuring accounting accuracy, compliance, and timely processing of funding transactions.
  • Manage team performance, including onboarding, training, setting expectations, and conducting performance reviews.
  • Provide ongoing education to ensure adherence to operational and accounting policies and procedures.
  • Collaborate with business partners to identify and implement process improvements for efficiency and effectiveness.
  • Lead month-end close activities, including journal entries, reconciliations, and balance sheet analysis.
  • Analyze department metrics, such as productivity and KPIs, and recommend solutions to improve performance.
  • Serve as a subject matter expert on projects, challenging the status quo and driving innovative solutions.

Benefits

  • Paid sick time: up to 48 hours per year accrued per pay period for eligible full-time hourly or commission/incentive-eligible associates.
  • Vacation time: 80 to 200 hours per year after a 90-day waiting period for eligible full-time hourly or commission/incentive-eligible associates, depending on years of continuous service.
  • Six paid scheduled holidays and one floating holiday for eligible full-time hourly or commission/incentive-eligible associates.
  • Holiday Premium Pay for eligible associates who work on a scheduled holiday due to business need.
  • Full-time salaried associates receive paid time away, with no specified limit as needed for sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
  • May be eligible for bonus and equity.
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