Manager, AR Operations – Funding

CarMax•Richmond, VA

About The Position

The Manager, AR Operations – Funding leads and manages accounts receivable operations focused on funding activities. The role ensures accuracy, compliance, and efficiency throughout the order-to-cash cycle while driving operational excellence, team performance, and process improvements. The manager fosters integrity, accountability, and continuous improvement and supports the Accounting Operations team’s work to deliver accurate financial results and streamline processes.

Requirements

  • Bachelor’s degree in Accounting, Finance, or equivalent.
  • At least 5 years of business experience, with strong knowledge of GAAP principles.
  • At least 2 years of leadership experience managing direct or indirect reports.
  • Ability to motivate and inspire teams, prioritize competing responsibilities, and make sound decisions.
  • Strong communication and customer service skills, with the ability to engage and resolve issues effectively.
  • Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
  • Internal candidates must successfully complete Entry MAP or MDP.

Nice To Haves

  • Accredited Accounts Payable or Accounts Receivable Manager Certification.
  • Project management experience.
  • Experience and knowledge in cloud-based ERP solutions, Workday, robotics, OCR technologies, and various automations.

Responsibilities

  • Oversee order-to-cash activities, ensuring accounting accuracy, compliance, and timely processing of funding transactions.
  • Manage team performance, including onboarding, training, setting expectations, and conducting performance reviews.
  • Provide ongoing education to ensure adherence to operational and accounting policies and procedures.
  • Collaborate with business partners to identify and implement process improvements for efficiency and effectiveness.
  • Lead month-end close activities, including journal entries, reconciliations, and balance sheet analysis.
  • Analyze department metrics, including productivity and KPIs, and recommend solutions to improve performance.
  • Serve as a subject matter expert on projects, challenging the status quo and driving innovative solutions.

Benefits

  • May be eligible for bonus and equity.
  • Paid sick time.
  • Paid vacation time.
  • Paid scheduled holidays and a floating holiday.
  • Holiday Premium Pay for eligible associates who work on a scheduled holiday due to business need.
  • For full-time salaried associates, paid time away with no specified limit as needed for sick leave, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
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