Manager, Apron Management Unit

Greater Toronto Airports Authority • Toronto, ON

4h • Onsite

About The Position

Toronto Pearson is transforming. Now’s the time for your career to fly. The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

Requirements

• 7+ of experience in aviation, transportation, or a similarly complex, safety‑critical operating environment.
• 3+ years of experience in a management role, with demonstrated leadership accountability.
• Strong operational judgment and decision‑making skills in fast‑paced, time‑sensitive environments.
• Strong communication, stakeholder management, and problem‑solving skills.
• Ability to influence and collaborate across organizational boundaries.
• A post‑secondary degree or diploma, or an equivalent combination of education and relevant experience.
• Ability to obtain and retain Transportation Security Clearance at the designated level for the position.

Nice To Haves

• Experience with aircraft movement, Stand management, Apron operations, or A‑CDM principles is preferred.
• Experience leading unionized or multi‑disciplinary frontline teams is preferred.

Responsibilities

• Lead the delivery of safe, orderly, and efficient aircraft flow across GTAA‑controlled Aprons using established policies, procedures, and advisory services.
• Provide leadership and operational oversight for Airport Collaborative Decision Making (A‑CDM) as it relates to Apron operations.
• Manage, coach, and develop a large frontline team, fostering a high‑performance, inclusive, and safety‑focused work environment.
• Investigate, manage, and mitigate Apron safety issues through the Safety Management System, including hazard identification and risk assessment.
• Plan and manage staffing, training, and quality control programs for Apron Officers and Specialists.
• Build strong working relationships with airlines, NAV CANADA, and internal partners to resolve operational issues and improve performance.
• Develop and manage the unit’s annual operating budget and business plan aligned to GTAA’s corporate strategy.
• Role‑model GTAA leadership behaviors and drive accountability, collaboration, and continuous improvement.

Benefits

• Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
• A flexible work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree