Unit Manager

Compass Connections•San Antonio, TX

1d•Onsite

About The Position

Compass Connections is a Texas-based non-profit organization with over a century of collective child welfare experience, dedicated to impacting and meeting the needs of vulnerable children and families through residential care, community-based support, foster care, and adoption services. As a national leader, the organization focuses on connecting, strengthening, and transforming families globally. The company fosters an environment where employees believe they can make a difference and is committed to equal employment opportunity. This Unit Manager role involves ensuring the safety and well-being of children, maintaining regulatory compliance, supervising direct care staff, and managing daily operations within a dynamic environment.

Requirements

English Fluency
Spanish Fluency
High school diploma, or equivalent
One (1) year of related experience and/or training
First aid certification
CPR certification
Emergency behavior intervention certification
Pass a pre-employment drug screen and random drug screens throughout employment.
Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background check.
Demonstrate the ability to respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
Demonstrate the ability to work collaboratively with other staff members, service providers, and professionals.
Demonstrate the ability to provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
Demonstrate the ability to work in a fast-paced environment and maintain emotional control and professional composure at all times.
Demonstrate the ability to maintain computer literacy required to meet the responsibilities of the position.
Demonstrate the ability to work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Demonstrate a working knowledge of all Compass Connections policies and procedures.
Receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation.
Authorized to work for ANY employer in the U.S.

Nice To Haves

2-year Associate degree from an accredited program/institution, or two or more years of college-level course work
Two (2) plus years of related experience and/or training

Responsibilities

Meet all federal and state regulatory guidelines and standards that apply to this position.
Monitor staffing assignments to ensure the staff-to-child ratio is maintained at all times.
Develop and maintain effective working relationships with personnel on other shifts to promote continuity of care.
Model behaviors and social skills that are consistent with the organization and program policies.
Plan, organize, and supervise activities for children following the daily activity schedule.
Take actions to promote positive interaction between children and encourage children to take responsibility in the daily routine of the program.
Provide proper therapeutic crisis intervention when appropriate.
Identify and report to the zone supervisor all maintenance work/repair needs.
Participate in scheduled meetings, team decisions, and operations.
Update and maintain records regarding each child’s clothing and personal items.
Be responsible for scheduling air and ground transportation of children when needed.
Monitor, coordinate, and delegate daily operations as needed throughout the shift.
Maintain documentation required by this position and ensure documentation required by the zone supervisors and direct care staff is completed per contractual and regulatory requirements and standards, and agency policies and procedures.
Work evenings, weekends, and holidays as needed or requested by the position supervisor.
Implement Compass Connections safety protocols, including evacuating with children and other staff in case of an emergency.
Maintain confidentiality in all areas of the service population and program operations.
Maintain Compass Connections' professional and ethical standards of conduct outlined in Compass Connections' employee handbook, including demonstrating respect for agency staff, children, and community members and complying with the required dress code at all times.
Supervise assigned direct care staff from the start of the assigned shift until relieved, without interruption from outside sources.
Schedule appointments for children and follow up to ensure each child’s essential needs are met.
Adhere to instructions provided by medical/clinical staff regarding each child and inform the zone supervisor of information impacting the basic health and well-being of the service population.
Monitor and supervise a child’s behavior on off-campus activities/outings, providing direction and redirection when needed to ensure safety.
Document all serious incidents, daily progress, changes in menus, and activities completely, accurately, promptly, and in compliance with agency policies and procedures.
Safely escort children to and from designated points as directed by the zone supervisor.
Frequently traverse from one area of the physical plant to another and escort children from one location to another.
Meet all pre-determined deadlines required by the program and federal partners.