Manager, Advertising Operations

Tubi • New York City, NY

3d • Hybrid

About The Position

Tubi is seeking a Manager, Advertising Operations to lead a team of Ad Operations Specialists and set standards for delivering, troubleshooting, and scaling campaigns for high-profile direct and programmatic clients. The position reports to the VP of Advertising Operations & Campaign Management and works closely with Ad Sales, Account Management, Media Strategy, Engineering, and Product to ensure campaigns are correctly set up, deliver in full, and are accurately measured and invoiced. The manager also coaches and develops the team, builds scalable processes and tools for programmatic deal setup and delivery monitoring, and serves as the escalation point for complex technical issues involving measurement, ad serving, programmatic, and data targeting. The role requires navigating evolving industry standards and helping Sales and clients achieve their goals within existing ad-serving technology constraints.

This is a hybrid role based in New York City, with employees required to work in the office four days per week; this requirement is subject to change. The position is eligible for an annual discretionary bonus and benefits. The annual pay range for high-cost labor markets, including New York City, is $102,500–$146,400. Tubi offers salaried/exempt employees a Flexible Time Off Policy. Full-time, regular employees are eligible for a parental leave program providing 12 weeks of paid bonding leave and a monthly wellness reimbursement.

Requirements

• Bachelor's degree from an accredited university or equivalent work experience.
• At least 8 years of total experience in Advertising Operations.
• At least 2 years of management or mentorship experience.
• Skill in coaching and leading others, including performance management and resource management.
• Advanced troubleshooting skills for ad technologies, including measurement, ad serving, programmatic, and data targeting.
• Proven ability to collaborate across sales, support, and technology teams.
• Track record of developing and implementing processes to standardize programmatic deal setup, monitor delivery, and enable troubleshooting tools and workflows.
• Advanced command of data analysis tools, including Excel, data visualization tools, and reporting dashboards.
• Demonstrated ability to use AI to improve workflows and tasks.
• Strong technical understanding of the digital ecosystem, including a publisher's role in relation to an SSP and a DSP.
• Well organized, with superior attention to detail and the ability to prioritize and multitask in a fast-paced environment.

Nice To Haves

• Experience with Order Management Systems and video ad standards, including VAST and VPAID.
• Knowledge of SQL.

Responsibilities

• Coach, mentor, and manage a team of Ad Operations Specialists, including goal setting, performance reviews, and career development.
• Manage team resourcing and workload across campaigns, regions, and peak periods, including the weekend creative review rotation.
• Hire and onboard team members and build cross-training to prevent reliance on a single person.
• Oversee quality assurance of campaign assets, including tags and creatives, and campaign setup, including contextual and audience targeting, against Tubi ad specifications.
• Ensure direct-sold and programmatic campaigns deliver in full through proactive daily pacing analysis and optimization recommendations.
• Own accurate and timely invoicing inputs for direct clients and understand client KPIs so campaign delivery supports their goals.
• Serve as the escalation point for complex issues involving measurement, ad serving, programmatic, and data targeting.
• Lead resolution of traffic issues and first-party versus third-party discrepancies, and review first- and third-party reporting for accuracy.
• Conduct root-cause analysis and post-mortems on delivery-impacting incidents and turn findings into lasting fixes.
• Develop and implement processes to standardize programmatic deal setup and monitor delivery.
• Define and drive adoption of troubleshooting tools and workflows to reduce resolution time and manual work.
• Use Tubi's proprietary ad server to monetize inventory and shape requirements for new tooling in partnership with Product and Engineering.
• Partner with Ad Sales, Account Management, and sales support teams to help clients resolve issues and meet their goals.
• Work with Engineering and Product to surface ad technology issues, prioritize fixes, and validate releases.
• Report delivery results to Media Strategy to support accurate planning.
• Build and maintain dashboards and reports that provide Sales, Account Management, and leadership visibility into pacing, delivery, and performance.
• Use data to identify trends, forecast delivery risks, and recommend operational improvements.

Benefits

• Medical, dental, and vision benefits.
• Insurance.
• 401(k) plan.
• Paid time off; salaried/exempt employees receive a Flexible Time Off Policy.
• Annual discretionary bonus.
• For full-time, regular employees, a parental leave program with 12 weeks of paid bonding leave within the first year after a child's birth, adoption, surrogacy, or foster placement, in addition to applicable government leave programs and FOX's short-term disability policy.
• For full-time, regular employees, a monthly wellness reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager