Manager, Advanced Data Analytics and Insights

Fidelity • Boston, MA

1d

About The Position

The Manager, Advanced Data Analytics will join Fidelity’s Advanced Analytics and Customer Insights organization and be embedded in the Digital Assets business. The role contributes to the development and leadership of data- and hypothesis-driven initiatives supporting Fidelity Digital Assets® offerings, customer value, and high customer experience standards. The successful candidate will use data to inform decisions, clearly communicate insights, and apply a customer-first mindset, ownership, curiosity, and continuous learning to deliver results.

The role involves creating and summarizing large structured and unstructured datasets; collecting and analyzing data; developing insights and reporting capabilities for organizational leaders; and applying deep statistical analysis to develop solutions and thought leadership across the Digital Assets organization. The manager will collaborate with diverse, skilled teams.

The Fidelity Digital Assets® Advanced Analytics and Customer Insights team provides reporting and data analysis capabilities to Product and Operations stakeholders, delivering insights about products and customer segments. The team is dynamic and collaborative, works with business partners, continuously improves, and develops creative solutions to complex challenges.

Requirements

• Bachelor’s degree required.
• At least 4 years of experience generating analytical insights to drive business actions.
• Experience with analytical tools and programming languages such as SQL, Python, and R.
• Experience designing and developing dashboards and reports using tools such as Tableau, Power BI, or Qlik.
• Experience using and querying big data technologies such as Snowflake or Athena.
• Experience with digital analytics tools such as Adobe Analytics.

Nice To Haves

• Advanced degree.
• Business Objects experience.
• Experience in Digital Assets.

Responsibilities

• Create and summarize large structured and unstructured datasets.
• Collect and analyze data, develop insights, and build reporting capabilities that empower organizational leaders to make decisions.
• Create solutions using deep statistical analysis to drive thought leadership across the Digital Assets organization.
• Work across diverse, skilled teams to achieve outcomes for Fidelity and its customers.
• Clearly communicate insights and apply a customer-first mindset to deliver impactful results.

Benefits

• Comprehensive health care coverage.
• Emotional well-being support.
• Retirement benefits.
• Paid time off.
• Parental leave.
• Charitable giving employee match program.
• Educational assistance, including student loan repayment, tuition reimbursement, and learning resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager