Manager, Advanced Data Analytics and Insights

Fidelity Investments • Boston, MA

1d • $97,000 - $185,000

About The Position

The Manager, Advanced Data Analytics and Insights will contribute to the Advanced Analytics and Customer Insights organization while embedded in Fidelity Digital Assets. This role develops and leads data- and hypothesis-driven initiatives that support and evolve Fidelity Digital Assets offerings, with an emphasis on customer value and high customer experience standards. The successful candidate uses data to inform decisions, synthesize and clearly communicate insights, and applies a customer-first mindset, ownership, curiosity, and continuous learning to deliver impactful results.

The role involves working with large structured and unstructured datasets, developing insights and reporting capabilities for organizational decision-makers, and applying deep statistical analysis to create solutions and thought leadership across the Digital Assets organization. The position works with diverse, skilled teams and supports Fidelity Digital Assets Product and Operations stakeholders through reporting and analysis of products and customer segments.

Fidelity Digital Assets builds products and services to help institutions adopt digital assets and innovate in the increasingly digital world of finance. The Advanced Analytics and Customer Insights team partners with business stakeholders, continuously improves its work, and develops creative solutions to complex challenges.

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Onsite expectations vary by role and location and may evolve. The posting does not specify the work arrangement for this position.

Requirements

• Bachelor’s degree required.
• At least 4 years of experience generating analytical insights to drive business actions.
• Experience with analytical tools and programming languages such as SQL, Python, or R.
• Experience designing and developing dashboards and reports using Tableau, Power BI, Qlik, or similar tools.
• Experience using and querying big data technologies such as Snowflake or Athena.
• Experience with digital analytics tools such as Adobe Analytics.

Nice To Haves

• Advanced degree.
• Business Objects experience.
• Experience in Digital Assets.

Responsibilities

• Create and summarize large structured and unstructured datasets.
• Collect and analyze data, develop insights, and build reporting capabilities to empower organizational leaders to make decisions.
• Create solutions leveraging deep statistical analysis to drive thought leadership across the Digital Assets organization.
• Work across diverse, skilled teams to support Fidelity and its customers.
• Partner with Digital Assets Product and Operations stakeholders by providing reporting and data analysis about products and customer segments.
• Clearly communicate insights and contribute to data- and hypothesis-driven initiatives.

Benefits

• Comprehensive health care coverage.
• Emotional well-being support.
• Retirement benefits.
• Paid time off.
• Parental leave.
• Charitable giving employee match program.
• Educational assistance, including student loan repayment, tuition reimbursement, and learning resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager