Manager, Accounts Payable

OpenLoop Health

1d•Hybrid

About The Position

OpenLoop's mission is to bring care anywhere by powering telehealth solutions at scale. We are looking for an Accounts Payable Manager to join our team remotely or onsite at our HQ in Des Moines, IA. In this role, you will own the accounts payable function end-to-end across OpenLoop Health and its subsidiaries — vendor payments, the corporate card and expense program, and contractor (1099) payments. Reporting into our Accounting organization, you’ll make sure vendors and clinicians are paid accurately and on time, build the controls and automation that prevent errors and fraud, and bring discipline to a high-volume, multi-entity, 50-state operation as we scale. This role suits someone highly autonomous who can build process where little exists and balance speed with control.

Requirements

Bachelor's degree in Accounting, Finance, or a related field
5–8 years of progressive accounts payable experience, including direct team leadership or management
Hands-on experience owning AP in a high-volume, multi-entity environment
Deep knowledge of the procure-to-pay cycle, three-way matching, GL coding, and AP internal controls
Experience owning or supporting AP through a systems implementation or migration
Experience with NetSuite (or a comparable ERP)
Excellent stakeholder communication and a customer-service orientation

Nice To Haves

Accounts payable experience at a public company (strongly preferred), or at a high-growth or tech company
Experience with Ramp, Zip, Bill.com, Coupa, or similar P-2-P tools
Experience standing up AP process, automation, and acquisition/onboarding playbooks
Exposure to SOX, pre-IPO readiness, and external audit support
Experience in healthcare, telehealth, pharmacy, or laboratory services, and familiarity with PC/MSO structures

Responsibilities

Own AP end-to-end across all OpenLoop entities — invoice intake, GL coding, approval routing, and payment runs — making sure vendors are paid accurately and on time, including urgent and time-sensitive payments.
Be the responsive face of AP. Own internal and vendor inquiries, resolve them quickly and professionally, and set and communicate clear expectations with stakeholders chasing payments.
Finish and stabilize the systems transition — closing the gaps where manual steps are currently being missed.
Build the process. Create and document repeatable AP workflows, approval matrices, controls, and SOPs — including a playbook that lets us onboard new entities and acquisitions cleanly.
Drive automation and process improvement as the systems mature — fewer manual touches, more automated approvals, a single interface.
Own the Ramp corporate card and expense program — coding review, spend policy, limits, reconciliation, and month-end true-up.
Run scheduled payment runs across multiple entities and bank accounts (ACH, check, wire, virtual card), managing cash-out timing in partnership with Accounting.
Own vendor master data and onboarding — W-9 collection, banking validation, and fraud controls such as callback verification on banking changes.
Handle intercompany AP and allocations across the entity group, including high-volume vendor activity at our pharmacy and laboratory subsidiaries.
Manage the AP team and set and track KPIs such as days payable outstanding, invoice cycle time, percent paid on time, and inquiry response time.
Support the AP close — accruals, reconciliations, aging, and reporting — and support monthly and quarterly close and external audit requests.
Other duties as assigned.