Management Training Program

Express Oil Change & Tire Engineers • Morristown, TN

1d

About The Position

Express Oil Change & Tire Engineers is seeking hands-on management candidates who want to grow into key leadership roles. As a Manager in Training, you will complete all levels of training while serving customers and learning all aspects of the store and the company. The program provides management and sales experience as part of an accelerated leadership development track, with the opportunity to learn to manage a business.

Requirements

• High level of motivation and hands-on management skills.
• Strong customer service skills and a desire to build long-term trust and relationships with customers.
• Effective communication and interpersonal skills.
• Ability to meet the physical requirements listed for the role: prolonged standing, stooping, and bending; exerting 50–100 pounds of force occasionally, 10–25 pounds frequently, and more than 10 pounds constantly to move objects; and working at a production-rate pace that involves constant pushing and/or pulling of materials.

Nice To Haves

• Automotive experience is helpful but not required.

Responsibilities

• Create results for customers, teammates, and the company.
• Ensure customers are greeted courteously and receive a high level of customer service.
• Schedule service appointments and answer questions in person and over the telephone.
• Consult with customers about their service needs and keep them updated on their vehicles’ progress.
• Provide customers with a positive experience.
• Meet, maintain, and exceed the company’s expectations.
• Participate in every aspect of store operations.
• Communicate accurately with teammates and technicians to establish time commitments that meet company and customer standards.
• Take on additional duties when necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed