Management & Sales Training Program

Sherwin-Williams•Skowhegan, ME

About The Position

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position intended to prepare participants for a Store Management role in 18–24 months. After successfully completing the initial eight-week training, participants may progress to an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends. Participants collaborate with store management to oversee a million-dollar business and contribute leadership and insight to the store’s development and strategy. The program teaches store operations, customer and client needs, and internal strategy. Participants also develop market share by selling high volumes of products to commercial customers, including painting contractors, purchasing agents, and manufacturers. The training program develops skills for a career in management and professional sales, including customer service, sales and marketing, finance, and operations. Participants receive structured development support, formal discussions about objectives and progress, leadership development, and opportunities to build relationships in the community. The role involves contact with customers, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company states that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
  • Must have a valid, unrestricted driver's license.
  • Must have at least a bachelor's degree by the start of the development program.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.

Nice To Haves

  • At least one year of experience in retail, sales, or customer service.
  • At least one year of experience in leadership roles, supervising others, or leading teams.
  • Previous experience in a team-oriented setting, including work experience, extracurricular activities, or military service.
  • Previous work experience selling paint and paint-related products.
  • Work experience using timekeeping and/or customer relationship management (CRM) systems.
  • Willingness to relocate for future job opportunities.
  • Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

  • Complete training consistent with the established program.
  • Support business strategies to increase sales and optimize profitability.
  • Ensure high levels of customer satisfaction through excellent service.
  • Build and maintain product knowledge to provide effective customer recommendations.
  • Build positive relationships with wholesale and retail customers.
  • Complete store administration.
  • Ensure compliance with policies and procedures, including safety, loss prevention, and security.
  • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
  • Support employee training, development, performance management, and corrective action.
  • Respond to and resolve customer and employee complaints.
  • Partner with the Store Manager to make outside sales calls and increase market share.

Benefits

  • A range of benefits related to retirement, health care, well-being, and commuting; eligibility and offerings are described at the company's candidate benefits website.
  • Career opportunities to learn, develop new skills, and grow one's contribution.
  • Flexibility and rewards intended to support health and well-being.
  • An inclusive team and commitment to the company's communities.
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