Management & Sales Training Program - Floorcovering

Sherwin-Williams•Fredericksburg, VA
•$53,000 - $59,200

About The Position

The Sherwin-Williams Floorcovering Management & Sales Training Program is an accelerated, entry-level program designed to prepare participants for a Floorcovering Facility Management or Sales Representative role in 18–24 months. Following successful completion of the initial 8–12 weeks of training, participants may progress into a Floorcovering Operations Manager or Floorcovering Field Technician position. Upon completing the program, candidates will be placed in one of those roles in Virginia. During the program, participants work with facility leadership, sales, and regional management to oversee a multi-million-dollar business and contribute to facility development and strategy. They learn facility operations, core products, installation techniques, customer service, and client development. Participants also help grow market share by partnering with and selling floorcovering materials to commercial customers, including property management companies, builders, and renovation contractors. The typical schedule is 44 hours per week and may include evenings and weekends. The program offers structured development, formal reviews of objectives and progress, leadership development, and opportunities to build professional relationships in the community. The job involves customer contact, which may include minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. A criminal history review is required to protect the business, customers, employees, vendors, contractors, and the public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
  • Must have a valid, unrestricted driver's license.
  • Must have at least a bachelor's degree by the start of the development program.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.

Nice To Haves

  • At least one year of experience in retail, sales, or customer service.
  • At least one year of experience in a leadership role, supervising others, or leading teams.
  • Previous experience in a team-oriented setting, including work, extracurricular activities, or military service.
  • Previous work experience selling floorcovering or floorcovering products.
  • Experience using timekeeping or customer relationship management (CRM) systems.
  • Willingness to relocate for future job opportunities.
  • Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

  • Complete training consistent with the established program.
  • Support business strategies to increase sales and optimize profitability.
  • Ensure high levels of customer satisfaction through excellent service.
  • Build and maintain knowledge of products to make effective recommendations.
  • Build positive relationships with wholesale and retail customers.
  • Complete store administration.
  • Ensure compliance with policies and procedures, including safety, loss prevention, and security.
  • Maintain outstanding store conditions and visual merchandising standards, including promotional packages and sales floor displays.
  • Support employee training, development, performance management, and corrective action.
  • Respond to and resolve customer and employee complaints.
  • Partner with the Store Manager to make outside sales calls and increase market share.
  • Partner with facility leadership, sales, and regional management in facility development and strategy.
  • Develop knowledge of facility operations, floorcovering products, installation techniques, customer service, and client development.
  • Sell floorcovering materials to commercial consumers and build relationships with customer stakeholders.

Benefits

  • The company refers candidates to its benefits site for information about benefits for which they may be eligible, including offerings related to retirement, health care, well-being, and commuting.
  • The company describes rewards, benefits, and flexibility intended to support health and well-being.
  • The company describes opportunities to learn, develop skills, and grow professionally.
  • The company describes an inclusive team and a commitment to its communities.
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