Management & Sales Training Program - Floorcovering

Sherwin-Williams • Fredericksburg, VA

7h

About The Position

The Sherwin-Williams Floorcovering Management & Sales Training Program is an accelerated, entry-level program designed to prepare participants for a Floorcovering Facility Management or Sales Representative role in 18–24 months. The initial training lasts 8–12 weeks. After successfully completing that training, participants may progress into a Floorcovering Operations Manager or Field Technician position. Following the program, candidates will be placed in one of these roles in Virginia.

During the program, participants partner with facility leadership, sales, and regional management to oversee a multi-million-dollar business and contribute to facility development and strategy. Training covers facility operations, core products, installation techniques, customer service, and client development. Participants also help grow market share by selling floorcovering materials to commercial customers, including property management companies, builders, and renovation contractors.

The program provides structured development, formal discussions to review objectives and progress, leadership development, and opportunities to establish community relationships. The typical schedule is 44 hours per week and may include evenings and/or weekends. The role involves customer contact, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company states that a criminal history review is necessary to protect its business, customers, employees, vendors, contractors, and the public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without now or in the future needing sponsorship for an employment work visa.
• Must have a valid, unrestricted Driver’s License.
• Must have at least a bachelor's degree by the start of the development program.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.

Nice To Haves

• At least one year of experience in retail, sales, or customer service.
• At least one year of experience in a leadership role, supervising others, or leading teams.
• Experience in a team-oriented setting, including work, extracurricular activities, or military service.
• Previous work experience selling floorcovering or floorcovering products.
• Work experience using timekeeping or customer relationship management (CRM) systems.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Complete training consistent with the established program.
• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of products to provide effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain store condition and visual merchandising standards, including promotional packages and sales floor displays.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve customer and employee complaints.
• Partner with the Store Manager on outside sales calls to increase market share.
• Partner with facility leadership, sales, and regional management on facility operations, development, and strategy.
• Sell floorcovering materials to commercial customers and develop client relationships.

Benefits

• Structured training and development with formal discussions to review objectives and development.
• Leadership development in customer service, sales and marketing, finance, and operations.
• Professional networking and opportunities to establish relationships in the community.
• Career flexibility and growth opportunities through a promote-from-within philosophy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level