Management Training Program

Express Oil Change & Tire Engineers•Tampa, FL

About The Position

Express Oil Change & Tire Engineers is seeking hands-on management candidates who want to grow into key leadership roles. As a Manager in Training, candidates complete all levels of training while serving customers and learning all aspects of the store and company. The program offers management and sales experience and an opportunity to participate in an accelerated leadership development track.

Requirements

  • High level of motivation and hands-on management skills.
  • Strong customer service skills and a desire to build long-term trust and relationships with customers.
  • Effective communication and interpersonal skills.
  • Ability to meet the listed physical requirements: prolonged standing, stooping, and bending; exerting 50–100 lbs of force occasionally, 10–25 lbs frequently, and more than 10 lbs constantly to move objects; and working at a production-rate pace involving constant pushing and/or pulling of materials.

Nice To Haves

  • Automotive experience is helpful but not required.

Responsibilities

  • Consistently create results for customers, teammates, and the company.
  • Ensure customers are greeted courteously and receive a high level of customer service.
  • Schedule service appointments and answer questions in person and by telephone.
  • Consult customers on their service needs and keep them updated on the progress of their vehicles.
  • Provide customers with a positive experience.
  • Ensure the company’s high expectations are met, maintained, and exceeded.
  • Participate in every aspect of store operations.
  • Communicate accurately with teammates and technicians to establish time commitments that meet company and customer standards.
  • Step in when necessary to take on additional duties.
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