Management Training Program

The Buckle, Inc.•Clinton Township, MI

3d•Onsite

About The Position

The Management Trainee helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The trainee works directly with the Store Manager to develop sales, recruiting, and leadership skills in preparation to become a Store Manager. The position also shares responsibility for training and motivating Teammates and acts as Store Manager in their absence. The role involves providing Guest service and product guidance, supporting sales goals and customer relationships, assisting with recruiting and teammate development, maintaining visual merchandise standards, and carrying out store operations. It includes completing a structured Management Trainee Program with weekly topics, assignments, and reviews. The position regularly works in a retail store setting with a usually moderate noise level. Travel to cover other stores within the District may be required, including overnight travel, and relocation may be required.

Requirements

Ability to perform the essential functions of the job, with reasonable accommodations where applicable.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to operate a motor vehicle and travel, including overnight travel as required.
Ability to relocate if required.
Ability to meet the physical demands of the position, including standing, walking, handling and feeling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; occasional sitting; and lifting and maneuvering 50 pounds throughout the store and backroom.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
No visa sponsorship is available.

Nice To Haves

Bachelor’s degree from a four-year college or university in a relevant field of study.
One to three months of related retail experience and/or training, or an equivalent combination of education and experience.

Responsibilities

Greet Guests, provide friendly and engaging service, answer questions, recommend and locate merchandise, anticipate Guest needs, and build Guest relationships.
Demonstrate product knowledge, share sales education with the Team, and maintain knowledge of sales, promotions, payment and exchange policies, and security practices.
Achieve personal sales-per-hour, average sales, and total net sales goals; use the Sales Presentation Guide daily; and support teammate presentations and Guest loyalty initiatives.
Model leadership in customer service and selling, and maintain high standards whether or not the Manager is present.
Assist with leading, directing, motivating, and educating new Teammates on accountability, shift orientation, loss prevention, and sales presentation standards.
Motivate Teammates to complete daily tasks, assist the Store Manager with coaching and counseling, recruit candidates, participate in interviews, and set up interviews.
Help Teammates implement, evaluate, and create visual displays; manage assigned product categories; maintain store standards; and ensure the sales floor is sized and new freight is displayed appropriately.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Complete the Management Trainee Program’s goals, weekly topics, assignments, and reviews, and review completed assignments with the District Manager.
Communicate and build effective working relationships with the Area Manager, District Manager, and Corporate Office to support store operations.
Complete store opening and closing procedures, register balances, and bank deposits accurately and on time.
Implement company developments and adhere to loss prevention policies, store key controls, the Code of Ethics, and company policies, procedures, and handbooks.
Handle returns, exchanges, and operational and loss prevention duties in the Store Manager’s absence; handle emergencies in accordance with company guidelines.
Monitor store supplies, maintain a clean, organized, and shoppable store, communicate repair needs, and provide feedback about sales, teammate performance, and merchandise handling.
Report policy violations and Teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
Support the Store Manager in planning and leading the Team, reviewing daily work with Teammates, participating in Team meetings, and completing new-hire onboarding paperwork.
Prepare for Store Manager responsibilities by collaboratively supervising Teammates, including recruiting, interviewing, training, reviewing, delegating, scheduling, and leading.
Act as Store Manager in the Store Manager’s absence and travel to cover other stores within the District as business needs require.
Perform assigned special projects and other duties, contribute to positive team spirit, and provide a high level of customer service.