Management Trainee

MFA Oil Company•Sedalia, MO

About The Position

Big O Management Trainees perform a variety of store functions while learning management skills and demonstrating increasing proficiency in preparation for managing a Big O Tire Store. The role includes controlling costs, managing profitability, training and developing employees, maintaining facility appearance, following operational procedures, interacting with customers, resolving complaints, and meeting the service standard. The trainee works directly with Big O Store Managers, Assistant Managers, and Territory Managers while learning store operations across sales, office, shop, and management functions. Duties include staffing, sales and financial performance, inventory, customer service, employee development, merchandising, facility upkeep, and required training. Employees may also be assigned other duties, and are expected to follow company and position-specific policies and procedures. MFA Petroleum Company is an equal opportunity, drug-free employer. MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. It operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas.

Requirements

  • Be at least 18 years of age.
  • Be able to obtain the appropriate state Motor Vehicle Inspection license within one year of hire.
  • Be able to learn new concepts and use technical materials.
  • Be able to consistently operate a computer and other office productivity machinery.
  • Have strong verbal communication skills, including the ability to speak persuasively and lead team meetings.
  • Be able to perform basic mathematical calculations, including arithmetic, averages, percentages, and making change.
  • Be available to work holidays, weekends, and after regular business hours as needed.
  • Have a valid driver’s license for travel between training locations and moving customer vehicles in and out of the shop.
  • Be able to travel overnight infrequently.
  • Be willing and able to work with hazardous materials.
  • Be able to consistently work in outdoor weather conditions.
  • Be able to safely operate automatic- and manual-transmission vehicles.
  • Be willing and able to comply with Personal Protection Equipment (PPE) regulations.
  • Have vision, hearing, speech, and the ability to detect odors.
  • Be able to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 75 pounds.
  • Be able to work effectively independently and as part of a team.
  • Be able to prioritize and plan work activities and use time efficiently.
  • Be able to speak, read, write, and understand English to communicate with customers, coworkers, and supervisors.
  • Meet company requirements, including successful pre-employment screenings.
  • Have legal authorization to work in the United States.

Nice To Haves

  • High school diploma or GED equivalent.
  • Two or more years of experience in retail or sales.
  • One or more years as a member of the Big O Tires team.
  • Ability to work independently and in a team environment.
  • Ability to work at a fast pace.
  • Ability to effectively lead and motivate a team.
  • Strong verbal communication skills.
  • Sales abilities.
  • Ability to prioritize and plan work activities using time efficiently.
  • Ability to manage multiple tasks and projects.
  • Ability to perform detail work accurately.

Responsibilities

  • Coordinate store operations, including sales, office, and shop management.
  • Staff the store appropriately, implement training programs, and execute company programs, policies, and procedures.
  • Set goals and strategies to meet budgeted sales, gross profit, expense-control, and payroll objectives.
  • Develop the ability to perform all aspects of store operations, including shop, sales, office, and management functions.
  • Promote sales by explaining the benefits of services and products to customers.
  • Perform vehicle inspections, print vehicle-owner manual maintenance requirements, prioritize and promote needed products and services, and review work orders for accuracy.
  • Shadow the Store Manager on employee hiring and evaluation processes and provide input on employee performance.
  • Guide staff in resolving difficult questions and customer concerns.
  • Work with the Store Manager to conduct weekly meetings covering safety, store policies and procedures, and product information changes.
  • Review and analyze profit and loss statements, balance sheets, payroll projections, and company P-card reconciliations.
  • Ensure the location opens and closes promptly and consistently according to store hours.
  • Perform store financial tasks, including accounts payable and receivable, daily cash handling oversight, and coordination and verification of daily bank deposits.
  • Maintain accurate inventory through receiving assets and orders in the system, daily spot checks, bi-weekly reordering, and month-end physical inventory; report overages or shortages.
  • Complete required reports and provide information to company personnel in a timely manner.
  • Recommend and implement merchandising, advertising, and promotions to market products effectively.
  • Maintain the internal and external appearance of the store to meet Big O Tires standards.
  • Train new employees and develop the skills of the team.
  • Clean facilities, tools, and equipment, and stock shelves.
  • Complete daily Today’s Class Technician and other required training on time.
  • Perform other duties as assigned and adhere to company and position-specific policies and procedures.

Benefits

  • Competitive wages.
  • Paid time off.
  • Paid company holidays.
  • Opportunity for eligible employees to share in company success through profit sharing and/or performance incentives.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Employee assistance program.
  • Company-paid life insurance.
  • Short- and long-term disability coverage.
  • 401(k) plan with company match and pre-tax and Roth options.
  • Educational expense assistance for employees pursuing education aligned with their employment.
  • On-the-job training and professional development opportunities.
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