About The Position

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level program designed to prepare participants for a Store Management role in 18–24 months. After successfully completing the initial eight-week training, participants may progress into an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends. Participants collaborate with store management to oversee a million-dollar business and contribute leadership and insight to the store’s development and strategy. The program provides training in store operations, clients, internal strategy, customer service, sales and marketing, finance, and operations. Participants sell to large commercial users, including painting contractors, purchasing agents, manufacturers, and other customers who need large volumes of products. The program includes formal discussions to review objectives and development, leadership development, and opportunities to build professional relationships in the community. The position involves contact with customers, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other items of value. Sherwin-Williams states that it reviews criminal history to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
  • Must have a valid, unrestricted driver’s license.
  • Must have at least a bachelor’s degree by the start of the development program.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Internal Sherwin-Williams applicants must have received at least a “meets expectations” (3) rating on their most recent performance appraisal.
  • Internal Sherwin-Williams applicants must have completed all HR Cloud eLearning courses required for their current position.

Nice To Haves

  • At least one year of experience in retail, sales, or customer service.
  • At least one year of experience in a leadership role, supervising others, or leading teams.
  • Previous experience in a team-oriented setting, including work experience, extracurricular activities, or military service.
  • Previous work experience selling paint and paint-related products.
  • Work experience using timekeeping and/or customer relationship management (CRM) systems.
  • Willingness to relocate for future job opportunities.
  • Ability to read, write, comprehend, and communicate in more than one language; Spanish is specifically listed.

Responsibilities

  • Complete training consistent with the established program.
  • Support business strategies to increase sales and optimize profitability.
  • Ensure high levels of customer satisfaction through excellent service.
  • Build and maintain knowledge of products to make effective customer recommendations.
  • Build positive relationships with wholesale and retail customers.
  • Complete store administration.
  • Ensure compliance with policies and procedures, including safety, loss prevention, and security.
  • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
  • Support employee training, development, performance management, and corrective action.
  • Respond to and resolve customer and/or employee complaints.
  • Partner with the Store Manager on outside sales calls to increase market share.
  • Collaborate with store management in overseeing the business and contributing to store development and strategy.
  • Sell products to commercial users, including painting contractors, purchasing agents, and manufacturers.

Benefits

  • Limitless career opportunities through a structured program with formal discussions to review objectives and development.
  • Leadership development and instruction in customer service, sales and marketing, finance, and operations.
  • Professional networking and opportunities to establish relationships in the community.
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