2027 Management & Sales Training Program (Arkansas District)

Sherwin-Williams•Little Rock, AR

About The Position

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position intended to prepare participants for a Store Management role in 18–24 months. After successfully completing the initial eight-week training, participants may progress into an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends. Participants collaborate with store management to oversee a million-dollar business and contribute leadership and insight to the store’s development and strategy. The program provides experience with store operations, customers, and internal strategy, while building skills in management and professional sales. The role includes selling Sherwin-Williams products to commercial users, including painting contractors, purchasing agents, manufacturers, and other customers requiring large volumes. The program includes structured support, formal discussions about objectives and development, leadership development, and training in customer service, sales, marketing, finance, and operations. Participants also establish relationships in the community to support business growth. The role involves customer contact, including possible contact with minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. Sherwin-Williams states that it reviews criminal history to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
Must have a valid, unrestricted driver's license.
Must have at least a bachelor's degree by the start of the development program.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 lbs. and occasionally up to 70 lbs.

Nice To Haves

At least one year of experience in retail, sales, or customer service.
At least one year of experience in a leadership role, supervising others, or leading teams.
Previous experience in a team-oriented setting, including work, extracurricular activities, or military service.
Previous experience selling paint and paint-related products.
Work experience using timekeeping and/or customer relationship management (CRM) systems.
Willingness to relocate for future job opportunities.
Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

Complete training consistent with the established program.
Support business strategies to increase sales and optimize profitability.
Ensure high levels of customer satisfaction through excellent service.
Build and maintain knowledge of products to make effective customer recommendations.
Build positive relationships with wholesale and retail customers.
Complete store administration.
Ensure compliance with policies and procedures, including safety, loss prevention, and security.
Maintain store condition and visual merchandising standards, including promotional packages and sales floor displays.
Support employee training, development, performance management, and corrective action.
Respond to and resolve customer and employee complaints.
Partner with the Store Manager on outside sales calls to increase market share.