Management & Program Analyst

Bonneville Power Administration • Portland, OR

1d • Onsite

About The Position

This position is with Bonneville Power Administration’s Strategy & Oversight Team (NSSS), Contracts & Strategic Sourcing (NSS), Supply Chain Services (NS), Chief Administrative Office (N). The successful candidate serves as Product Owner, business lead, and subject matter expert for the Integrated Contract Lifecycle Management (ICLM) system, which supports BPA’s short- and long-term outsourcing goals.

The role oversees the system’s day-to-day business operations, coordinates upgrades and patches, manages user roles and licenses, tracks defects, and monitors system dependencies. It leads user acceptance and regression testing for enhancements, releases, and modifications, and acts as a liaison among contracting professionals, executive leadership, BPA IT, governance groups, and software vendors. The analyst also supports vendor-task requirements and performance, establishes data quality rules, reviews cybersecurity and internal controls, and develops training and system documentation.

The position requires at least one year of specialized experience equivalent to the GS-12 level in the Federal service. Education cannot substitute for the required experience. The employee will be required to report in person to the official duty location. A preliminary background check is required before a new employee can begin work, and a probationary period may be required.

Requirements

• At least one year of specialized experience equivalent to the GS-12 grade level in the Federal service.
• Specialized experience leading change management strategies to drive user adoption across an agency.
• Specialized experience applying user testing to identify system defects and validate software releases before production implementation.
• Specialized experience translating complex business needs into functional and technical system specifications for an enterprise-level business application.
• Specialized experience guiding agency staff to learn, accept, and comfortably use new tools and processes.
• Must be a United States citizen.
• Must meet Selective Service registration requirements if male.
• Must meet applicable time-in-grade requirements by the announcement closing date if a current Federal employee.
• Must meet all qualifications and eligibility requirements by the announcement closing date.
• Must report in person to the official duty location.
• Must complete a preliminary background check before beginning work; a probationary period may also be required.

Nice To Haves

• Hiring incentives may be authorized for a highly qualified candidate, subject to budget availability and federal regulations.

Responsibilities

• Serve as Product Owner, business lead, and subject matter expert for the Integrated Contract Lifecycle Management (ICLM) system.
• Oversee day-to-day business operations, coordinate software upgrades and patches, manage user roles and licenses, track defect resolution, and monitor upstream and downstream system dependencies.
• Lead and coordinate User Acceptance Testing (UAT) and regression testing for system enhancements, releases, and software modifications; ensure solutions meet business requirements and verify stability before production deployment.
• Serve as the central liaison among contracting professionals, executive leadership, BPA IT, governance groups, and external software vendors.
• Communicate complex technical needs to non-technical stakeholders and align business priorities with technical implementation plans.
• Collaborate with Contracting Officers to develop Statements of Work (SOWs) and define requirements for vendor tasks beyond existing contracts.
• Monitor vendor performance, coordinate delivery schedules, and manage technical deliverables to mitigate contract and program risks.
• Establish data quality rules and review and certify cybersecurity and internal controls to ensure contract records and automated clause functionality comply with Bonneville Purchasing Instructions (BPI) and agency records control schedules.
• Design and deliver user training, create help guides, maintain the ICLM Continuity Handbook, and ensure technical and procedural documentation is accessible to stakeholders.

Benefits

• Federal employee benefits package for eligible employees and their families.
• Programs and policies intended to support work/life balance and flexible, responsive work environments.
• Be Well program supporting career, community, financial, physical, and social wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed